CD ROM not recognized

new computer
CD ROM worked initially because I installed Office 2007
now the computer is not seeing it
nothing will play or install from disk
D drive is not in the My Computer
Optiarc DVD RW AD-7203S SCSI CD-ROM

device manager says driver is up to date
device status says windows cannot load the device (code 39)

I have been working with my networking settings most of the day
don't know if this could have caused something

 

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Greetings, cowpattycreek...

The following is from http://support.microsoft.com/kb/310123:


Code 39
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Cause

There are several causes of Code 39 errors:
A required device driver is missing.
A required binary file is corrupted.
There is a problem with the file I/O process.
A driver that is referencing an entry point in another binary file is unable to load.
Recommended resolution

Reinstall the drivers for this device.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
Restart your computer.
Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.

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Seems strange, though, that Windows lost an optical drive driver...

What OS and Service Packs are you running? I've seen variations for driver fixes dependant upon the flavor of Windows...

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found this link
followed instructions
and it worked

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

 

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Good link - forgot about the filters...

Glad you got it...

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