cd-roms won't read

XP PRO. I have 2 cd-roms. According to the device manager these are working properly. No exclaimation marks.
1. D: drive is standard cd-rom drive/F5B. Put disk in and get flashing
red/green light.
2. E: drive is Cendyne_522452AX. Put disk in and get green light but no
loading.
3. Only E: drive will ONLY read my ATI utility disk. Both drives will not
read any other disk. XP disk, Office 2003, motherboard disks etc.
4. Uninstalled both through device manager. Add hardware. Both returned to
same condition. No exclaimation marks.
5. Problems started same day as network connection problem. Fixed that problem.

 

Hi jt32199,

I had this problem happen to me a while back. I re-installed Windows XP on a computer, and re-installed all the drivers. The drive wasn't working for weeks, when I decided to go back and re-install all the drivers to make sure.

It turns out, I forgot to install the CHIPSET or INF INSTALLATION UTILITY drivers. Try this, and see what happens.

Hope this helps!

 

Thanks, I would try that but they don't read any disks, hence I cannot reinstall any drivers.

 

Go into the properties of each device in device manager, go to the driver tab, then driver details.

What files are loading?

 

Hi again,

I know they don't read, but I meant download the chipset drivers online, and install it.

What's the brand and model of your laptop?