Check logs please

Discussion in 'Malware Help (A Specialist Will Reply)' started by Emma13, Jan 10, 2014.

  1. Emma13

    Emma13 Private E-2

    Hi there,

    My computer is running a little slow so I have ran the necessary programs and completed the read me and run.

    I would be grateful if someone would check the logs for me.

    Thank you

    Emma
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Seems a bunch of garbage has been downloaded since last I saw you.

    Re run Hitman and have it remove Potential Unwanted Programs.

    Uninstall the below unless you purposely installed it:

    mySupermarket Companion


    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. Emma13

    Emma13 Private E-2

    Hi Kestral thanks for your reply, just to say this is a different computer this one is mine :-o, I have a laptop to do as well:(, I will follow your instructions now.
     
  4. Emma13

    Emma13 Private E-2

    Hi there, seems to be running quicker now web pages are loading faster.

    I ran hitman pro and removed the entries found. Had a sucess message for the registery addition.

    Ran JRT and attaching log to this post. Ran MGtools and also attaching log.

    Many thanks

    Emma
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome, Emma. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    8. After doing the above, you should work thru the below link:
     

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