Chrome issues - all logs attached

Please see the below link regarding the zeus detection with RogueKiller.

http://www.adlice.com/zeus-removal-roguekiller/

Please also attach the MGlogs.zip as opposed to individual files from within it, thanks.

 

The listings in RK are fine! Leave them alone.

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

• cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
  
• SN64 <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

Now attach the newfiles.log it should have created or just attach the updated MGlogs.zip.

 

Uh huh - it sure was. However it was missing a newfiles.log, (also it was missing another log - runkeys.txt) hence we went thru these latest instructions to gain one. Reviewing the logs now....

 

Uninstall the below using Revo Uninstaller.

• CoolSaleCoupon
  [*]LowPricesApp
  [*]topbuYer
  

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• O2 - BHO: topbuYer - {4BD42D14-0348-A242-61F3-87543FFCDD27} - C:\ProgramData\topbuYer\IqrtfL.dll (file missing)
• O2 - BHO: SSaverAddoun - {9EA1FF25-5C42-5054-18A3-7D788780D9E2} - C:\ProgramData\SSaverAddoun\w.dll (file missing)

After clicking Fix exit HJT.




Re run Hitman Pro and have it remove all that it finds.


Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:Files
C:\Program Files (x86)\less2pAy
C:\ProgramData\topbuYer
C:\ProgramData\SSaverAddoun
C:\Program Files (x86)\Optimizer Pro
C:\Users\Patrick\AppData\Local\Temp\i4jdel0.exe

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
• Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Attach the logfile to your next next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

• Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
• Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!

 

Re run Adwcleaner and have it remove all that it sees.

Everything still running nicely?

 

So glad to hear that.

I don't usually like answering a question with a question but here goes: Why don't anti virus softwares take care of everything? Sadly they don't, and sadly, malware and junkware like to hide so deeply sometimes that extra tools are required.

Personally I like to use Microsoft Security Essentials. I used avast prior to that but encountered a big blip I didn't like so switched...

Yes you can follow these instructions:


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
   
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
   
   
7. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

Download OTC

• Close all programs.
• Start OTC program.
• Click the CleanUp! button.
• Select Yes when asked "Begin cleanup process".
• If you are asked to reboot, select Yes.
• If any logs remain on the computer you can remove them.

You can also remove Adwcleaner, JRT and any files/folders they generated.