Chrome slow and redirects

Discussion in 'Malware Help (A Specialist Will Reply)' started by Enolase, Jun 18, 2013.

  1. Enolase

    Enolase Private E-2

    Hi, I'm having problems with chrome running slow and redirecting me sometimes when I click on the browser.

    I have read the "read me" and have tried my best to do everything on the list, however I am still having problems.

    I posted the text files that I could find after running the programs.
     

    Attached Files:

    Enolase, Jun 18, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    RogueKiller should be run from your desktop, not from downloads where you have it. We also need the log from running MGTools.exe -- C:\MGLogs.zip.
     
    TimW, Jun 19, 2013
    #2
  3. Enolase

    Enolase Private E-2

    I think this is the MGTools file you're wanting. I moved RogueKiller to my desktop and ran as administrator and my icon changes as if it's trying to open but then nothing happens. After a minute the roguekiller file disappeared.
     

    Attached Files:

    Enolase, Jun 19, 2013
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No, that is not the file I want or asked for. Please attach the entire C:\MGLogs;zip.
     
    TimW, Jun 20, 2013
    #4
  5. Enolase

    Enolase Private E-2

    Ok I got it figured out.
     

    Attached Files:

    Enolase, Jun 20, 2013
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Is chrome the only browser that is giving you redirects? If so, uninstall it, run CCleaner and then reinstall. Tell me if that works.
     
    TimW, Jun 21, 2013
    #6
  7. Enolase

    Enolase Private E-2

    Thanks, this worked.
     
    Enolase, Jun 24, 2013
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
    TimW, Jun 24, 2013
    #8

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