Chrome Youtube screen error, and many others..

hi,

the Youtube tab always creates gap when I scroll down. Please find the attached image.

I also got the Trojan Gen virus, as you can see from attached note file which is generated by Norton Anti-virus after the full scan.

I am not sure if the virus is causing it, even if it is quarantined. I am also having slow typing issue, and sometimes it would type something else... I am 100% sure this is virus!!

please, any help? I re-downloaded and re-installed Chrome, it did not help at all.

thanks in advance,

 

Google Chrome acting up when scrolling up/down, esp on Youtube

Hello all,

My laptop has gotten strange issue with Google Chrome (maybe in IE as well, but I don't really use IE).

The image of its strange act is in this link
http://forums.majorgeeks.com/showthread.php?p=1887847#post1887847

Basically the Youtube tab at the top creates gap and gets spaced out, covers the view to watch the video..

I also believe my laptop's typing is sometimes strangely slow, causing it to mistype sometimes, but this doesn't always happen. (maybe hot room temperature caused CPU to slow down.. I am not really sure on this, and I don't really use my laptop in hot room anymore). This laptop is refurbished one and only couple of month old since I purchased, and haven't had any issues until recently.

So anyway.. I followed the whole procedure of Malware instruction, made sure to defogger prior to downloading, and whatnots.
The only thing though, when I downloaded it went to download folder which is under user name folder but not under the document setting folder. After downloading them, I did moved them to Desktop screen by "cut" and "Paste", except MGtools, which went directly under C:\

Hopefully I get this issue solved up. I also tried reinstalling Chrome in the past, that didn't help.

Thank you in advance,

Sincerely

 

Before I begin, should I turn off my Anti-Virus?
And if yes, should I just disable it, or completely turn it off? I don't think I can completely shut down, though, unless I am in safemode.

 

what about firewall and Malwarebyte? I am thinking about removing Malwarebyte it's taking lots of proccess in CPU memory lol.

 

here is the requested log.
I accidentally tried to open Chrome while it was checking the Chrome lol.. hope it didn't do anything.

 

Before I start, I remember restarting my laptop 3 to 4 times after each malware program (from RUN N ME) were installed. Did that somehow disable defrogger whenever I restarted?

 

sorry if I sounded like that.
Yes I had it installed since it is part of RUN N READ instruction.
What I meant was, does disabled defogger somehow comes back enabled if I restart the laptop? Because I restarted like 3 times after installing each software (MGT, hitman, etc..)

 

I honestly don't know lol.. But I do know that Daemon Tool Lite(?) is famous emulation program, and I don't have that.

How about I just click "Re-Enable" button? I see both Disable and "Re-Enable" button available.

I did disable before, but it's just that, I never hit "disable" again when my laptop restarted during the RUN N Read proccess, and the instruction didn't really said to do so, so I hope this is no biggie.

 

The Chrome issue is fixed, but I think it was caused by the mouse (Abyssus) which is quiet expensive mouse. I dumped that mouse away because its left button wouldn't work.

There was also Youtube update during the time, so I am not sure if this is what fixed the problem, or the mouse itself caused strange issue. I should have tried use the mouse on another computer, but I dumped it without any hesitation.. This is probably the worst possible mistake, but at least I used the mouse about 3-4 years so it wasn't a total waste I guess..

Thank you for your effort helping me, regardless.