cid popups , screenshot and hijackthis log included

obener · Sep 8, 2008

hi all,

i keep getting these cid popups and I have run a few antispyware programs to get rid of them but it does not seem have done any help. can anyone please help me. i have put the hijackthis log below.

thanks

chaslang · Sep 9, 2008

Did you purchase Prevx? If not then uninstall it now.

Then please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

obener · Sep 9, 2008

i have already uninstalled prevx. also i have done some fixes in hijackthis and also did some full virus and spyware scans and fixed it. anyways thanks for the help.

chaslang · Sep 10, 2008

You're welcome. Surf safely.

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cid popups , screenshot and hijackthis log included

obener Private E-2

Attached Files:

CiD.jpg

logfile.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

obener Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member