Clean Bill of Health?

Discussion in 'Malware Help (A Specialist Will Reply)' started by Ian Hutchinson, Sep 10, 2013.

  1. Ian Hutchinson

    Ian Hutchinson Private E-2

    First off Thank You. :major
    I am cleaning a friends computer and am seeing what the major says now.
    I saw that we were on the list for PC Mag top 100 undiscovered sites :dood
    Not an emergency. I am passing on the knowledge that I have been taught. Forever Grateful (~);}
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun Hitman and remove all the PUP's.

    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Now tell me what issues you are still having, if any.
     
  3. Ian Hutchinson

    Ian Hutchinson Private E-2

    Ok ~ Thank you for the quick reply
     

    Attached Files:

    • JRT.txt
      File size:
      13.5 KB
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  4. Ian Hutchinson

    Ian Hutchinson Private E-2

    ...also the thing that got me here. No audio device is installed (Realtek HDA) driver installed and working properly under device manager? and Windows could not check for updated automatically, but it is set up for install automatically?
     
  5. Ian Hutchinson

    Ian Hutchinson Private E-2

    Done everything I could find researching. I dont know?
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I suggest you pursue this in the software forum.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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