Clean PC? Logs attached.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Billy32, Dec 21, 2010.

  1. Billy32

    Billy32 Private E-2

    Please can someone check these logs for my Mums computer? Basically had the same proplem as my computer. Details in the following thread: http://forums.majorgeeks.com/showthread.php?t=229452

    Everything seems to be ok after running the cleaning tools. If someone can just confirm that would be great.

    p.s. Don't know if this is worth mentioning, Combofix warned me that AVG 7.5 was installed and running, even though its not. Ran a AVG uninstaller just to make sure, but message still popped up.

    Thanks.
     

    Attached Files:

  2. Billy32

    Billy32 Private E-2

    Here's the MGlogs.zip.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks pretty good. Let's just do this:

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    SecCenter::
    {41564737-3200-1071-989B-0000E87B4FB1}
    
    Driver::
    naecd
    
    File::
    c:\docume~1\COMPAQ~1\LOCALS~1\Temp\naecd.sys 
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  4. Billy32

    Billy32 Private E-2

    Here are the logs Tim. PC's running fine.
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




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  6. Billy32

    Billy32 Private E-2

    Again, thanks for help Tim. :)
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     
  8. Billy32

    Billy32 Private E-2

    Sorry to bring this up now, I failed to mention that this PC crashed (freezes) intermittently when you boot it up at the desktop screen. I thought the cleaning tools eradicated the problem. Booted it up this morning, it froze, rebooted by holding the power button, froze again. Although it has worked ok since then.

    Really sorry to bug you again Tim, but do you have any suggestions for a fix?
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You could try posting about it in the software forum where the question would be more suited to. You can spend time there further discussing the freezing issue. :) Best of luck.
     
  10. Billy32

    Billy32 Private E-2

    Okay, will do. Thanks Kestrel.
     

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