Cleaner Log

Re: Cleaner Log correction

Welcome to Major Geeks!

If you are having malware problems you need to please follow the instructions in the below link and attach the requested logs when you finish these instructions. Also when you finish, tell us what malware problems you are having.

READ & RUN ME FIRST. Malware Removal Guide

 

Re: MG log

You need to attach the other two logs that were requested in the READ ME:

1. SUPERAntiSpyware
2. Malwarebytes Anti-Malware

Why would you download an iTunes file for printer drivers? Do you use an iPod and iTunes? Are the below items I see install valid?
iPod for Windows 2006-06-28
iPod Updater 2004-08-06

Is your copy of Spyware Doctor a paid version or a free trial version? Or third choice is it the free starter version that actually removed malware?

You did not follow the instructions in step 1 of the READ ME to put your system into Normal Startup mode with MSconfig which you still need to do.


I'm not seeing any malware in your logs! But I will give you a couple non-malware things to do and they do not have anything to do with printer driver issues either.


Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below software:
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O9 - Extra button: (no name) - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - (no file)

After clicking Fix, exit HJT.


Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\Gina\Local Settings\Temp

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.

If you are still having problems with your printer drivers, you may need to post in the Hardware Forum.

 

Then the file extensions of your printer driver files may just be extensions that are associated with iTunes.

I did not say safe mode. I said normal startup mode. This is not the same thing as normal boot mode. Read step 1 of the READ ME where it mentions this and MSconfig. You need to be in Normal Startup mode and then attach a new MGlogs.zip file.

 

Re: Log in Normal Start Up

Your logs do not show any signs of malware other than what SUPERantispyware already fixed.

I suggest that you uninstall SUPERAntispyware now since we are finished with it.
Also if Spyware Doctor is only the free trial version which does not fix anything then uninstall it too.

You may need to post in the Software Forum about your printer driver issues with iTunes.


If you are not having any other malware problems, it is time to do our final steps:

1. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
2. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!