Cleaning Infestions - Log Review Please

Discussion in 'Malware Help (A Specialist Will Reply)' started by jadenbobaden, Nov 26, 2013.

  1. jadenbobaden

    jadenbobaden Private E-2

    Hi there

    Just doing a clean-up for my elderly Grand Aunt and there are definitely some infections that need to go.

    I appreciate all your help with this :)
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please re run Hitman and have it delete Malware, Malware Remnants & Potential Unwanted Programs.


    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.magentic.com/
    • R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
    • R3 - URLSearchHook: (no name) - {d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0} - (no file)
    • R3 - URLSearchHook: (no name) - {7888381e-e4f0-48f5-a278-b48b0187d950} - C:\Program Files\Motitags_94\bar\1.bin\94SrcAs.dll
    • O2 - BHO: Toolbar BHO - {598f4e85-2ee6-43a8-bf43-c75c82b925fe} - C:\PROGRA~1\MOTITA~2\bar\1.bin\94bar.dll
    • O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
    • O3 - Toolbar: Motitags - {40f650b7-7625-4388-a39d-e7224d0a69b6} - C:\Program Files\Motitags_94\bar\1.bin\94bar.dll
    • O4 - HKLM\..\Run: [Motitags Search Scope Monitor] "C:\PROGRA~1\MOTITA~2\bar\1.bin\94srchmn.exe" /m=2 /w /h
    After clicking Fix exit HJT.




    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    Code:
    :Processes
    explorer.exe
    
    :reg
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{5d7e2ae3-de3b-4de0-8f15-014e8ecaf4ee}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{CD10120B-C165-4f8d-8C74-639629E238FF}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5d7e2ae3-de3b-4de0-8f15-014e8ecaf4ee}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CD10120B-C165-4f8d-8C74-639629E238FF}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}]
    
    :files
    C:\Program Files\Motitags_94
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.




    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. jadenbobaden

    jadenbobaden Private E-2

    Thank you for the quick reply!

    Attached are the latest logs after following fix instructions.

    After re-running HitmanPro, a couple of items didn't show up in HJT though. Is this something I should be concerned about?

    I have already noticed an improvement in speed as well as a quieter fan... I guess it has less work to do. Woot woot!

    Looking forward to your next response :)
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent. :)

    Before you follow the final steps below...

    Delete this:

    C:\Users\Geraldine\AppData\Local\TBHostSupport

    Tell me what's in this folder?

    C:\Users\Geraldine\AppData\Local\WhiteListing

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    8. After doing the above, you should work thru the below link:
     
    Last edited: Nov 27, 2013
  5. jadenbobaden

    jadenbobaden Private E-2

    Hi there

    It's something called PluginsWhiteListing.dll

    Should I be concerned?

    Otherwise, the machine seems better, thank you v. much
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You can delete the whole folder. I'm sure it's conduit/garbage related.
     

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