Cleaning up following suspected trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by PC Master Class, Dec 8, 2012.

  1. PC Master Class

    PC Master Class Private E-2

    About a week ago, I noticed multiple copies of the same 'rogue' blank document appearing in my print spooler. A new document was being added to the print queue by the system every two minutes.

    After running a malware check, this symptom seems to have stopped. However, I suspect my system is still not fully clean. RogueKiller seems to be reporting 7 registry entries.

    If anyone could look over my log files and let me know if further action is required, I would appreciate it very much. My first time posting, so hope I prepared the files correctly.

    With thanks for any assistance,

    Paul.
     

    Attached Files:

    PC Master Class, Dec 8, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. I suggest you post in the software forum for additional assistance.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link
    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
    TimW, Dec 9, 2012
    #2
  3. PC Master Class

    PC Master Class Private E-2

    Agreed - the logs seems clear. Thanks for the confirmation.

    Regarding the 7 registry items mentioned in the RogueKiller RKreport.txt, should I go ahead and delete them using RogueKiller?

    With sincere thanks for your assistance and interest.
     
    PC Master Class, Dec 10, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    They are no big deal, but yes, you can have RogueKiller fix those items. ;)

    And you are most welcome.
     
    TimW, Dec 10, 2012
    #4

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