comboFix - does not run, I get error

Discussion in 'Malware Help (A Specialist Will Reply)' started by millionswords, Jun 3, 2009.

  1. millionswords

    millionswords Private E-2

    ---------------------------
    32788R22FWJFW\n.com
    ---------------------------
    Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
    ---------------------------
    OK
    ---------------------------

    When i followed the Windows XP cleaning procedure, to check if I had any malware, I was able to complete both the first 2 steps, with a SASLog and MBLog, but when I tried running ComboFix.exe I happened to see the above message.

    What is the problem, am I already infected seriously?
     
    millionswords, Jun 3, 2009
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please attach the logs for:
    SAS
    MBAM
    MGLogs.zip
     
    TimW, Jun 5, 2009
    #2
  3. millionswords

    millionswords Private E-2

    all three log files attached.

    I received error - MSVBM60.dll not found while HijakThis was executed.
     

    Attached Files:

    millionswords, Jun 6, 2009
    #3
  4. millionswords

    millionswords Private E-2

    MSVBVM60.dll fixed, here is the new MGTools log file...
     

    Attached Files:

    millionswords, Jun 6, 2009
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You probably couldn't run Combo because you have TWO AV programs installed!!

    You need to uninstall one of these:
    COMODO Internet Security
    Norton Internet Security 2006 (Symantec Corporation)

    Please use add/remove programs to uninstall:
    Viewpoint Media Player <-- should have been uninstalled in step 1 of the READ ME
    WildTangent Web Driver

    What is this:
    C:\BBAAJHAN

    Now use windows explorer to find and delete:
    C:\WINDOWS\system32\8D49C3C72C.sys

    Now run Ccleaner.
    Then go to this folder and remove everything except files from today's date:
    C:\Documents and Settings\Baajhan\Local Settings\Temp\

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    * C:\MGlogs.zip
     
    TimW, Jun 7, 2009
    #5
  6. millionswords

    millionswords Private E-2

    ---------------------------
    Error Deleting File or Folder
    ---------------------------
    Cannot delete 8D49C3C72C: It is being used by another person or program.

    Close any programs that might be using the file and try again.
    ---------------------------
    OK
    ---------------------------


    I have uninstalled both VPMedia Player and Wild tangent drivers

    Note: bbaajhn is my folder
     
    millionswords, Jun 8, 2009
    #6
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Then just skip that step and get me the new MGlogs.zip
     
    TimW, Jun 8, 2009
    #7

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