Please tell me what I should do next. When I run ComboFix it hangs and requires a power_down_power_up re boot (no keyboard entries are accepted). During ComboFix start up it reports that Norton is running It is NOT running. It has been removed from my system (control panel Add or Remove Programs) I am using Avira which I have disabled (closed umbrella) Asks if I wish it to disable Norton. I reply Yes. It reports it is not able to do so. Continuing to run it asks about installing Windows Recovery Console I tell it to install; it down loads; the screen shows many #### 100%. And then hangs I tried running without requesting Recovery Console It begins Scanning for infected files; changes clock Reports completed stages: Completed Stage ..3. And then hangs. I have waited as long as over night after the program stops updating the screen. I have been trying to remove a virus. I Have: run Ccleaner; Avira; removed java; set msconfig to normal; run SuperAntiSpyware; SpyBot and AntiMalware. All of the programs terminated normally and reported problems found and fixed. The computer seems to be running as it used to. Should I skip ComboFix going on to MGTools? If so how do I reset my clock? Or should I wait for advice on how to get ComboFix to run? Thanks for any help you may be able to give me.