combofix log

Discussion in 'Malware Help (A Specialist Will Reply)' started by mofenstein, Aug 20, 2008.

  1. mofenstein

    mofenstein Private E-2

    a client opened a e-mail from greetingcard.org today. I ran smitfraud and it got rid of the desktop background that got put on it. Now I ran combofix and I have a log. We've recently lost our employee that worked on all the viruses, now it's my job and I'm learning. I just wanted to know what to clean off of the combofix log text.



    any help would be great
     

    Attached Files:

    Last edited by a moderator: Aug 21, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. You do not need to re-run combo.


    If something does not run, write down the info to explain to us later but keep on going.

    Do not assume that because one step does not work that they all will not.


    READ & RUN ME FIRST. Malware Removal Guide


    Note:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode

    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     
  3. mofenstein

    mofenstein Private E-2

    thanks for the help tim,

    I only had problems installing superanti-spyware. It gave me the message:

    <The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.>

    I tried reinstalling it and re-registering it. It wouldn't work

    Everything else went fine.

    Here are the logs of the other 3
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    A few things still to do:

    Please Disable Spybot's TeaTimer

    * Run Spybot and click Mode
    * Select Advanced Mode.
    * Then click Tools and select Resident.
    * Now in the right window pane, uncheck TeaTimer.
    * Also while this is open, in the left column now select IE Tweaks
    * and then in the right pane make sure all the Miscellaneous locks are unchecked.
    * Now quit Spybot!

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 6"
    Java DB 10.2.2.0"
    Java(TM) 6 Update 3"
    Java(TM) 6 Update 5"
    Java(TM) 6 Update 7

    Run this: Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\%username%\Local Settings\Temp

    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  5. mofenstein

    mofenstein Private E-2

    Thanks Tim

    Everything is running pretty smooth. The only bumps I ran into this time was there was only the O4 - HKLM\..\Run: [BRBBJJZJ] %systemroot%\BRBBJJZJ.exe
    to delete the others were not there. I'm guessing that is nothing to worry about.

    Thank you
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean.

    If you are not having any other malware problems, it is time to do our final steps:


    1. You can uninstall SUPERAntiSpyware now.
    2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combo-fix folder from combofix.

    4. If we had you run Avenger, you can delete all files related to Avenger now.
    5. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    9. Go to add/remove programs and uninstall HijackThis.
    10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    11. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    12. After doing the above, you should work thru the below link:

     
  7. mofenstein

    mofenstein Private E-2

    All done
    thanks Tim

    How do we end this thing. Do I award you points or what?
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome .....(a gold star on the forehead would work..LOL) ...safe surfing. :)
     

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