Combofix wants admin privs?

dukeofurl · Apr 13, 2011

I received a laptop to fix that is just all messed up with spyware, first thing I did was start up in Safe Mode with Network to run (and if need be, update) combofix. The Laptop is running Vista Basic Edition. When I tried to run Combofix, in the DOS window that opened, it said Access Denied, Administrator Privilages needed to run. It's never said that when I've used it in the past.

When I just let it sit, it runs anyhow, but one of the stages fails.

When I close it, and run it as Administrator, that doesn't seem to help, nothing changes.

What do I do?

dr.moriarty · Apr 14, 2011

Welcome to Major Geeks!

Please tell me any problems that you have running the below procedure:

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and then attach the requested logs to your next reply when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes, you could use a flash drive too, but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

* Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated - our system works the oldest threads FIRST.

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Combofix wants admin privs?

dukeofurl Private E-2

dr.moriarty Malware Super Sleuth Staff Member

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Combofix wants admin privs?

dukeofurl Private E-2

dr.moriarty Malware Super Sleuth Staff Member

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