Common- Helper.dll

jsapud06 · Oct 13, 2008

If someone could please help me out with this Common helper.dll problem that would be great. Basically I am getting a file the appears name Common when i start computer. and in the file was helper.dll _helper.sig and some other things. I read a few threadds and deleted the files within the folder. Then, I downloaded all the programs combofix, superanti spy, spybot, and ccleaner as I was trying to follow a post. I have all the logs I jsut need help with the steps I need to take now.

Kestrel13! · Oct 14, 2008

Hi there! Welcome to majorgeeks :wave

All the necessary steps for retrieveing the logs are covered in the Read and Run me First, but the below should help you out:

The 4 requested logs are as follows:

SUPERantispyware

Malware Bytes Anti Malware

Combofix

MGlogs.zip

For Superantispyware log

Open up the superantispyware program

Go to "Preferences"

Look under the "Statistics and Logs" tab

For Malware Bytes log

Open up the Malware Bytes program

and look at the "logs" tab

For ComboFix log

log file, or report, will be located at C:\ComboFix.txt

For MGlogs.zip

C:\MGlogs.zip <---only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

Please upload them to us when you are ready and we can set about cleaning your machine
Thanks
Kes

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Common- Helper.dll

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Kestrel13! Super Malware Fighter - Major Dilemma Staff Member