Complete newbie in need of help

Discussion in 'Malware Help (A Specialist Will Reply)' started by Copelandia, Feb 17, 2008.

  1. Copelandia

    Copelandia Private E-2

    Sophos Anti-Virus found these;
    w32/VirtInf-B
    Troj/Virtum-Gen
    Mal/Emogen-G
    Mal/Behav-010

    These files are in quarrantine but I don't know how to get rid of them. I've looked on the net for quite a while and am still clueless!

    Any help would be greatly appreciated. A virus called Qbot-A or something also came up, I don't think I got rid of it but its gone from the quarrantine list. From the sounds of it, it was quite a nasty virus so if anyone could help me out with that one too, it would be great.

    Thanks in advance, for anyone who does help. :)
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide

    I have never used Sophos's Antivirus but I did find the below which may help you determine how to empty the quarantine.


    Right-click on the blue shield in your system tray and choose Open. Then click on Manage Quarantine Items. You’ve opened up the Quarantine Manager. Can you see how to empty the Quarantine from this (assuming this works)?
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds