completed cleaning but...

Discussion in 'Malware Help (A Specialist Will Reply)' started by philipross, Dec 28, 2010.

  1. philipross

    philipross Private E-2

    I completed the cleaning process. I still get an occasional redirect and there is a stop sign over my yahoo icon: a red circle with a diagonal red line. Who put this there?
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there and a warm welcome. :)

    Then you need to attach logs from
    • SUPERantispyware
    • Malware Bytes
    • RootRepeal (Unless you have 64 bit windows)
    • Combofix
    • MGTools

    Then you need to run the below and attach the log.

    Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

    • Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    • Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
    • Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
    • Click Start scan
    • It will run rather quickly and will notify you of whether anything is found or not.
    • Follow the instructions to delete/quarantine if asks you what to do when if finds something.
    Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )
     
  3. philipross

    philipross Private E-2

    I think I may have had only had one redirect since runnig the mal ware cleanup. And I will definitely attach my logs. I had a little difficulty running the MS file on my C drive but I think it finally ran.

    I appreciate the reply and here's my logs.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You still need to attach these logs:

    • SAS
    • MBAM
    • TDSSKiller log
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Also the log from RootRepeal needs to be attach. You attached the RootRepeal program that you downloaded.
     
  6. philipross

    philipross Private E-2

    OK here are the remaining logs. I couldn't find the SAS log. Should I run it again. or do I need to start over?

    Thanks for your patience.
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    First off, it is a very bad idea to allow all users to have Admin. privileges!!

    TDSSKiller took care of part of your issues, so let's get rid of the rest.

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 17
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) SE Runtime Environment 6 Update

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\Documents and Settings\Tad Ackerman\Local Settings\Application Data\cheprtrau\hbgmrwntssd.exe
    C:\Documents and Settings\Tad Ackerman\Local Settings\Application Data\asam.exe
    C:\Documents and Settings\Tad Ackerman\Local Settings\Application Data\tilraoytg\ysncfkhtssd.exe
    c:\windows\ecumenipavu.dll
    Folder::
    C:\Documents and Settings\Tad Ackerman\Local Settings\Application Data\cheprtrau
    C:\Documents and Settings\Tad Ackerman\Local Settings\Application Data\tilraoytg
    C:\Documents and Settings\Tad Ackerman\Local Settings\temp\gfpvcljmm
    C:\Documents and Settings\Tad Ackerman\Local Settings\temp\jykdghrcq
    C:\Documents and Settings\Tad Ackerman\Application Data\16ced5
    
    Registry::
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Yjimuc"=-
    
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\AutorunsDisabled]
    "snjimiwp"=-
    "asam"=-
    
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run\AutorunsDisabled]
    "snjimiwp"=-
    "asam"=-
    "bhqlkgfu"=-
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  8. philipross

    philipross Private E-2

    Where is the MGTools\analyse.exe located. This is not the same as the MGTools ..get batch files thing is it?
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    It's just where it was described:

    C:\MGTools\analyse.exe and not it is not the same as MGTools.exe
     
  10. philipross

    philipross Private E-2

    All was going fine. I ran combofix and it took almost an hour just to produce the logs. When I tried to minimize it it locked up the computer. I don't think I was being too impatient.

    I couldn't get my desktop icons for google or yahoo to work. It say " THis file doesn't have a program associated with it for performing this action" I installed java runtime 6 thin king this might help.

    I will attach logs but the combofix log never appeared on the desk top but found on C drive

    Thanks
     

    Attached Files:

  11. philipross

    philipross Private E-2

    I also found another issue: I went to my email and opened up the reply notification. When I clicked on the thread location it opened up a rootkit unhooker page that I ahd ranearlier this week, I think. It didn't open up the thread I was expecting.
     
  12. philipross

    philipross Private E-2

    Apparently, I can't recieve email. I sent my self a test. It sent but didn't recieve.
     
  13. philipross

    philipross Private E-2

    correction: I have recieved email: a test emil and also a commercial email. It seems to be having trouble with the server connection, though.
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You did not fix anything that I asked you to do. Also:

    Which is probably why Combo never completed. I do not even see it listed as being on your desktop where it should be.

    Please follow these instructions:

    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract+ avenger.exe from the Zip file and save it to your desktop

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    * Run avenger.exe by double-clicking on it.
    * -Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Now run Ccleaner to clean out only temp files and nothing else!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\Avenger.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  15. philipross

    philipross Private E-2

    OK sorry. I didn't do the cleaning procedure. I did comlete it this time. It seem to have fixed my problems. Here are my logs with the SAS log on the nexst post.

    I cannot find the SAS log. I will post it if you can point me int he right direction.

    Thank you for your patience.

    philipross
     

    Attached Files:

    Last edited: Dec 30, 2010
  16. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you never actually ran it, you will not find a log. ;)
     
  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I will caution you again about allowing all users to have Admin. privileges!!

    You did not do the HJT fix. SO for the third time:

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now I suggest that you run both SAS and MBAM on each user account. Attach the logs that show infections and be sure to identify them so I know which user account they come from.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    * C:\MGlogs.zip
     

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