Completed removal steps, what next?

Welcome to Major Geeks!

You forgot to attach your ComboFix log which I see is extremely large. You will need to put it into a ZIP file so that it gets compressed to be small enough to attach. Then attach it. We will get started without it but I do need to see it.



Okay now we need to use a new tool.

• Download and save to RenV.exe to your Desktop (must be on the Desktop)
• Now Copy the bold text in the below code box to notepad. Make sure you scroll thru all of the code box to get all lines selected. Save it as Log.txt to your desktop. (It must be on your Desktop).

Code:

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl .exe
C:\Program Files\Apoint2K\Apoint .exe
C:\Program Files\iTunes\iTunesHelper .exe
C:\Program Files\Lexmark 2300 Series\ezprint .exe
C:\Program Files\Lexmark 2300 Series\lxcgmon .exe
C:\Program Files\Lexmark Fax Solutions\fm3032 .exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent .exe
C:\Program Files\ltmoh\Ltmoh .exe
C:\Program Files\McAfee.com\Agent\mcagent .exe
C:\Program Files\McAfee.com\Agent\mcupdate .exe
C:\Program Files\McAfee.com\Agent\MCUPDA~1 .EXE
C:\Program Files\McAfee.com\Agent\MCUPDA~2 .EXE
C:\Program Files\Messenger\msmsgs .exe
C:\Program Files\Microsoft ActiveSync\wcescomm           .exe
C:\Program Files\Microsoft ActiveSync\wcescomm          .exe
C:\Program Files\Microsoft ActiveSync\wcescomm         .exe
C:\Program Files\Microsoft ActiveSync\wcescomm        .exe
C:\Program Files\Microsoft ActiveSync\wcescomm       .exe
C:\Program Files\Microsoft ActiveSync\wcescomm      .exe
C:\Program Files\Microsoft ActiveSync\wcescomm     .exe
C:\Program Files\Microsoft ActiveSync\wcescomm    .exe
C:\Program Files\Microsoft ActiveSync\wcescomm   .exe
C:\Program Files\Microsoft ActiveSync\wcescomm  .exe
C:\Program Files\Microsoft ActiveSync\wcescomm .exe
C:\Program Files\Microsoft AntiSpyware\gcasServ .exe
C:\Program Files\QuickTime\QTTask           .exe
C:\Program Files\QuickTime\QTTask          .exe
C:\Program Files\QuickTime\QTTask         .exe
C:\Program Files\QuickTime\QTTask        .exe
C:\Program Files\QuickTime\QTTask       .exe
C:\Program Files\QuickTime\QTTask      .exe
C:\Program Files\QuickTime\QTTask     .exe
C:\Program Files\QuickTime\QTTask    .exe
C:\Program Files\QuickTime\QTTask   .exe
C:\Program Files\QuickTime\QTTask  .exe
C:\Program Files\QuickTime\QTTask .exe
C:\Program Files\SymplisIT\DriverMagic\dmschedule .exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey .exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd .exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup .exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView .exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe .exe
C:\Program Files\TOSHIBA\TouchPad\TPTray .exe
C:\Program Files\TOSHIBA\Tvs\TvsTray .exe
C:\Program Files\TOSHIBA\Windows Utilities\SVPWUTIL .exe
C:\Program Files\Windows Defender\MSASCui .exe
C:\TOSHIBA\IVP\ISM\pinger .exe
C:\WINDOWS\system32\ctfmon .exe
C:\WINDOWS\system32\dla\tfswctrl .exe

• Now using your mouse, drag Log.txt onto RenV.exe
• When finished, RenV.exe will produce a new log names Log.txt on your Desktop may or may not ask for this log later.

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

F3 - REG:win.ini: load=C:\WINDOWS\system32\jkhhf.exe
O2 - BHO: (no name) - {84798CF9-4D32-4344-9F4C-44F4A65EBD9F} - C:\WINDOWS\system32\jkhhf.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask .exe" -atboottime
O8 - Extra context menu item: &Search - ?p=ZUxdm082YYUS
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 2

Make sure you reboot once more after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

Due to the infection that you had, it may become necessary for you to reinstall McAfee if it fails to work properly when we finish. The infection actually infected McAfee and may have broken some aspects of it.

• Now click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to Microsoft cache control
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Click OK until you get back to Windows.

• Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/pasteMSControlService into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

• Now Copy the bold text in the below code box to notepad. Save it as Log.txt to your desktop. (It must be on your Desktop).

Code:

C:\Program Files\McAfee.com\Agent\mcupdate .exe
C:\WINDOWS\system32\dla\tfswctrl .exe

• Now using your mouse, drag Log.txt onto RenV.exe
• When finished, RenV.exe will produce a new log names Log.txt on your Desktop may or may not ask for this log later.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O2 - BHO: (no name) - {5A4EB4FC-A100-4B86-BCA6-1D99411F7BAB} - C:\WINDOWS\system32\jkhhf.dll (file missing)
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~4\wcescomm .exe"
O23 - Service: Microsoft cache control (MSControlService) - Unknown owner - C:\WINDOWS\system32\windows (file missing)

After clicking Fix, exit HJT.


Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.


Make sure you tell me how things are working now!

 

You're logs are clean.


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the /U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
12. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
13. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Happy I could help. Surf safely.