Completely New to this and DESPERIATELY NEW HELP !!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Onescreweduplaptop, May 20, 2008.

  1. Onescreweduplaptop

    Onescreweduplaptop Private E-2

    I am running Windows XP home.

    I have a Acer Travelmate 2450

    Now here's the problem.

    Back in early march my laptop was working fine. Every program was running ok and FAST.

    My ex girlfriend did something to the laptop ( deleted something of which I have no idea ) and now the laptop is extremely SLOW....

    It takes for ever to load/start any program I have running, and my DVD burner now doesn't work.

    It use to work perfectly until the dreaded "ex- screwed up my laptop day "

    I have downloaded Highjackthis. and created a log file.

    Does anyone no how I post this log file so someone can look it over and help me get the laptop running normal again?

    Also with the DVD burner. I have done the Windows problem test file thingy... and every test says the burner is operating normally.

    Yet !!! when ever I insert a commerial CD or even a BURNED cd of music or even a software cd and ANY cd all I hear is the whirlling sound and then nothing happens.

    I have done the "options " thing when I right click the drive and told it to run automatically for what ever CD or DVD I put in the drive yet nothing happens.



    I am so desperately in need of help.

    I have no extra money to take it in to a computer store to have a proffesional look at it. This is why I have come to this forum.

    Any ideas?

    Please respond to <snip>


    Thank you.

    Mike
     

    Attached Files:

    Last edited by a moderator: May 20, 2008
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please uninstall HJT as it will be properly installed when you do the following:

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     

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