Compuor is freezing up when install SP2

this is my first time posting hope I give you everything you want

when I try to install Sp2 from Microsoft I get a freeze up. When i try to run and scan using House call (MicroTrend i get a freezeup when I run McAfee virus scan i get freezeup. Ok there is some virus on the computor I have been able to see but not remove.
Adware_casinoonet
Adware_searchaid
Adware_Bhot_Huterbar

 

Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis

• Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..

http://www.majorgeeks.com/images/grenade.gif In your next post, please make sure you attach the following logs and that you have run these scans in the following order:

• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat
• CounterSpy - ONLY IF you were not able to run Windows Defender
• Bitdefender (Step 6)
• Panda Scan (Step 6)
• HijackThis

 

I followed all directions I hope, LOL?

first ran all in safe mode but the when using :
Ccleaner >>> worked and was sucessful
SpyBot - Search & Destroy>>>> failed frooze up while running the scan
Spyware Doctor>>>> failed frooze up while running the scan
CounterSpy>>>>> failed frooze up while running the scan.
Bitdefender >>>>> failed frooze up while running the scan.
Panda ActiveScan >>>>>>>>>> succefull see attachment
Hijack sucessfull see log attached. I will post newfiles.txt in another post right away.

Still looking for help

basaatw
toat

 

here is that last attachment if you need it

 

I need you to rename and relocate your HJT. Create a folder in C:\Program Files, name is HJT and move the file HijackThis.exe into this folder. Also, rename HijackThis.exe to something else such as mgsf.exe, due to some newer infections this is required to detect them.

Once you have done this, attach a fresh HJT log to your next post.

 

I've made some changes since my last post I think I got rid of some viruses. I have followed all you direction as detailed. view HJT.log attched

 

I notice a problem, your not running any antivirus or firewall and your OS is out dated. You need to address this as soon as possible.

Now scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O20 - Winlogon Notify: WgaLogon - C:\WINNT\

Again, make sure ALL browser windows are closed when you click FIX.

Next, run CCleaner to clean up cookies and temp files.

Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:

• Disable and Re-enable System Restore
  
  
• Turn OFF System Restore to flush any bad Restore Points.
  
  
• Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.

After you complete the above reboot once more and then scan with HijackThis and attach the new log.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

 

think I got everthing thanks again for your help

 

Your HJT log looks good, now you must address your security vulnerabilities.

You should see this article on How to Protect yourself from malware!