Computer 2

Discussion in 'Malware Help (A Specialist Will Reply)' started by fix, Feb 9, 2009.

  1. fix

    fix Private E-2

    Alright, here is teh second. Mgtools has some issues running, hijackthis I don't think installed, it froze up after the hit any key to continue part, and I had to hard reboot.
     

    Attached Files:

  2. fix

    fix Private E-2

    and.
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not uninstall the below as requested in step 1 of the READ & RUN ME. Please uninstall them right now before continuing:
    Viewpoint Manager (Remove Only)
    Viewpoint Media Player
    Viewpoint Toolbar

    Looks like you did not accept the license agreeement for using TrendMicro HijackThis. As stated in the READ & RUN ME, you must click the Accept button twice to accept this. Since there is a newer version of MGtools available, please download the current version of MGtools from the link in the READ & RUN ME and then run it. Make sure you accept the HijackThis license agreement. Then attach the new C:\MGlogs.zip file.


    Also we asked you to only run scans once. You ran SUPERAntiSpyware twice and then attached the second log. You will now need to attach the first log which is the below file.
    Code:
    "C:\Documents and Settings\The Group\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\"
    supera~1.log  Feb  1 2009       12530  "SUPERAntiSpyware Scan Log - 02-01-2009 - 21-27-52.log"
     
  4. fix

    fix Private E-2

    Viewpoint toolbar won't uninstall...it's like it just skips the uninstall process and is still on the list. THe other two are gone though.
    The computer froze when I tried accepting the license.
     

    Attached Files:

  5. fix

    fix Private E-2

    ok, this time no license agreement thing came up for hijackthi, and it ran
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Try using the below to uninstall it.

    ViewpointKiller

    Let me know if this works. Either way, just continue on with the below.


    Why are you running without an antivirus installed?

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Uninstall the below software:
    GamingSquared Console <-- loads malware on your PC. See: http://www.siteadvisor.com/sites/gamingsquared.com
    Spybot - Search & Destroy 1.4
    Viewpoint Toolbar <-- should have been uninstalled in step 1 of the READ ME

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://as.starware.com/dp/search?x=...5cTQzDP58QarSfneJRYeta06KuZ74RWfxku3VPC9Ic8Zc=
    R3 - URLSearchHook: {1A03F196-9617-4CA0-842B-A83CEECB022B} - - (no file)
    O2 - BHO: (Gaming)2 - {971F630E-AD68-4d6e-B0C3-1C627AAC80F1} - C:\Program Files\GamingSquared\Gaming2\G2IE_v1042.dll
    O8 - Extra context menu item: &Search - ?p=ZJfox000
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

    After clicking Fix, exit HJT.


    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Also delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\The Group\Local Settings\Temp

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

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