Computer badly infected, need help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kmac_24, May 22, 2011.

  1. kmac_24

    kmac_24 Private E-2

    I have used the process of malware removal per you page and still getting some spam on the computer is there anything I need to do to fix this computer. Please help. Much appreciation. I have attached all necessary files.
     

    Attached Files:

  2. kmac_24

    kmac_24 Private E-2

    have added the remaining files. thanks
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Can you elaborate a little? Describe to me what is problematic for you?

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: ScriptInocUI Class - - (no file)


    After clicking Fix exit HJT.

    Use windows explorer to delete this file.

    c:\program files\0520201117483028.bat

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Last edited: May 22, 2011
  4. kmac_24

    kmac_24 Private E-2

    thanks for your quick response. I have followed your directions and add the necessary files. The issue is that IE8 was running kinda slowly, but what I have done is uninstall and reinstall the program. Still a little slow respone but no more spam.
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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