Computer BSOD when using Youtube

coloradooo3 · Feb 21, 2012

Computer restarts when watching youtube. And by restarts i mean BSOD. I can play games (M&B, Crysis), watch movies offline and my computer is fine, but when i watch videos on youtube (frequently) or play a slightly more intensive flash game (very rarely) it BSOD's.

I had a similar problem when i was gaming heavily and PSU change solved it, but now i don't know what to make of it.

ANY help would be appreciated.

That's what BlueScreenViewer came up with:
http://img845.imageshack.us/img845/715/59392650.png

Uploaded with ImageShack.us

DavidGP · Feb 25, 2012

Hi

What Windows version and Service Pack are you using? looking at the screenshot its Windows 7 likely.

What is the actual BSOD code? but looking at the screenshot its a driver issue, so I would be likely updating your Graphics Card driver and then the below as YouTube uses Flash in the main, this just updates the main video and media players.

I would even though you have latest version installed do a bit of a clean install of the Flash plugin and download the cleaner tool from Adobe HERE and run.

Do same for Java Runtime and run this tool called JavaRA to remove old Java versions.

Then run CCleaner and its Cleaner and Registry tool (run the registry one until nothing shows for removal, do save the registry when it prompts you) then double check in

If 64bit Windows
C:\Windows\SysWOW64\Macromed and delete Macromed folder

If 32bit Windows
C:\WINDOWS\system32\Macromed and again delete the folder

if 64bit, then check both areas, just in case.

Then download and install latest Adobe version HERE (do on the Majorgeeks download page click the Firefox, Safari and Opera users need this version link and install) also update Shockwave HERE

and Java HERE
Click to expand...

Attach in a text file the actual Mini-Dump file and we can look at what is at fault in more depth.

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Computer BSOD when using Youtube

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DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member