computer crashes unexplainedly and unexpectedly

Discussion in 'Malware Help (A Specialist Will Reply)' started by lonewolfchua, Mar 14, 2009.

  1. lonewolfchua

    lonewolfchua Private E-2

    Hi MajorGeeks gurus again. This computer is having problem again. Maybe not
    TR/Crypt.XPACK.Gen malware but the computer crashes unexplainedly and unexpectedly. Firefox/IE7/opera (all most current versions) crashes even when nothing is loading or streaming. I even uninstalled them, restart, then resinstall and restart. The problem persist.

    I have done the malware scanning SOP outlined and I am submitting the logs. Thanks for the help, again...:-o
     

    Attached Files:

    lonewolfchua, Mar 14, 2009
    #1
  2. lonewolfchua

    lonewolfchua Private E-2

    Re: TR/Crypt.XPACK.Gen removal, problem persist

    Malwarebytes Scan log
     

    Attached Files:

    lonewolfchua, Mar 14, 2009
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are clean. I suggest that you post the details of your crashes (exact word for word error messages) in the Software Forum. Also it may be a good idea to give them an Event Viewer log. See: http://support.microsoft.com/kb/308427
     
    chaslang, Mar 17, 2009
    #3

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