Computer infected with something

Discussion in 'Malware Help (A Specialist Will Reply)' started by Nuwanda, Apr 6, 2007.

  1. Nuwanda

    Nuwanda Private E-2

    I followed the "READ & RUN ME FIRST" guide exactly before posting here because that didn't seem to solve my problem. Before going on, I must say that guide is brilliantly detailed - great job guys!

    I'm not sure what the problem is but its either a malware or some sort of virus. It doesn't affect my usage much but it is a problem that must be removed. Some of the things it does are:
    * renders my msconfig and regedit useless (can't start it up from Start->Run - says file not found. I used a utility called EmergencyUtils to get copies of my regedit and msconfig so as to access them).
    * everytime windows starts up I get some conime.exe not found or something like that. I know that its one of the infected files.
    * My D: is now set to Auto as the default double-click option...i.e, to open it I've to right click and select open.
    * Lastly (i think) I can't un-hide my files...I go to folder options and set the option there to show hidden files, but after i click ok, it goes back to do not show hidden files.

    I followed all the steps & have attached 4 files in total. 2 I didn't attach are BitDefender & AVG-Anti Spyware because both came out with clean logs.
     

    Attached Files:

  2. Nuwanda

    Nuwanda Private E-2

    Here's the HijackThis & BitDefender logs...I said I didn't have the BD logs but I actually did...sorry about that. Cheers!
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You GetRunKey and ShowNew logs are incomplete. This probably due to the fact that regedit.exe is either missing or corrupt. Do a search of your PC for regedit (without the exe extension) and tell me exactly what and where you find copies of it. Provide the file size and date too.

    Download HostsXpert and then follow the below steps.
    • Unzip HostsXpert.zip
      [*]It will create a folder named HostsXpert in whatever folder you extract it to.
      [*]Run HostsXpert.exe, click Restore Microsoft's Hosts File and then click OK.
      [*]Click the X to exit the program
    Make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\drivers\conime.exe
    O20 - Winlogon Notify: RunServices - C:\WINDOWS\system32\wiaueng1.dll (file missing)

    After clicking Fix, exit HJT.

    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\keyboard1.dat
    C:\WINDOWS\system32\sysogg.dll
    C:\WINDOWS\system32\drivers\etc\hosts.ics
    C:\WINDOWS\system32\drivers\etc\hosts.vir

    Now run Ccleaner

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!

    Now reboot in normal mode

    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT
     
  4. Nuwanda

    Nuwanda Private E-2

    Hey m8! Thanks for helping.

    All the steps went fine, just as you told me to. The only thing that didn't work out was unhiding files...for some odd reason, it keeps switching back to don't show hidden files and folders. Other than that, here are the logs. Its weird that regedit.exe is still not found, even though a search gives me this:

    regedit.exe - C:\WINDOWS - 143 KB (146,432 bytes) - 144 KB (147,456 bytes)
    regedit.chm - C:\WINDOWS\Help - 45.5 KB (46,684 bytes) - 48.0 KB (49,152 bytes)
    regedit.hlp - C:\WINDOWS\Help - 12.5 KB (12,886 bytes) - 16.0 KB (16,384 bytes)
    Copy_of_Regedit.com - C:\EmergencyUtils - 143 KB (146,432 bytes) - 144 KB (147,456 bytes)
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Does your user account have Administrator priviledges?

    What happens if you click Start, Run, and enter regedit and click OK?
     
  6. Nuwanda

    Nuwanda Private E-2

    I do have administrator priviledges. When I do Start->Run regedit, I get "Windows cannot find 'regedit'. Make sure you typed the name correctly, and then try again"
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Why not? Whose PC is this? How did you run the READ & RUN ME where it asked you to run certain steps in safe mode?

    Try this:

    click Start, Run, and enter C:\windows\regedit.exe and click OK
     
  8. Nuwanda

    Nuwanda Private E-2

    The computer is mine...if you read closely, I said Yes, I DO have administrator privileges :)

    Running C:\windows\regedit.exe also gives me the same result..."Windows cannot find 'regedit'. Make sure you typed the name correctly, and then try again"
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sorry! Your correct. All I can say is it was 3:30 am my time and I needed sleep! ;)

    If you click Start, Run and enter cmd and click OK. Does a command prompt window open.

    Does regedit work if you boot in safe mode?
    Also try the account that is actually named Administrator in safe mode?



    From normal boot mode run the below!

    Now please download F-Secure's BlacklightBeta
    • Download fsbl.exe and save it to the Desktop.
    • Once saved... double click fsbl.exe to install the program.
    • Click accept agreement and Click scan
    • This application may trigger a warning from your antivirus. Let the driver load. Wait for it to finish.
    • If it displays any items...don't do anything with them yet. Just hit exit (close)
    • It will drop a log on Desktop that starts with fsbl....big number
    Please attach the BlackLight log.

     
  10. Nuwanda

    Nuwanda Private E-2

    Hi, sorry for the delay in reply. Regedit doesn't work from safe mode either. I tried running it from the account named Administrator as well but no luck.

    I tried running BackLight but i get the following error:

    "F-Secure BackLight could not acquire the necessary privileges (SeDebugPrivilege).
    - Your computer settings may prevent acquiring these privileges.
    - A malicious program might have disabled these privileges."

    Any ideas?
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  12. Nuwanda

    Nuwanda Private E-2

    Hi...i ran BackLight but no luck. It runs fine, but it says nothing found.

    I ran the chode fix and have attached what i got in the output screen. But I still can't seem to unhide files. It works, but when I click ok, it goes back to don't show hidden files and folders.
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Let's try some new beta versions of ShowNew and GetRunKey I have been working on that do not use regedit. Please download the attach MGTools.zip file. Please extract all contents to a folder named C:\MGnew to keep this separate from the previous versions you have downloaded.

    Once ALL files are extracted try running the GetRunKey.bat and ShowNew.bat programs from this new folder. Attach the logs (still named c:\runkeys.txt and c:\newfiles.txt )
     

    Attached Files:

    Last edited: Apr 12, 2007
  14. Nuwanda

    Nuwanda Private E-2

    I guess the beta version worked. Here are the logs
     

    Attached Files:

  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Do you have your Windows XP SP2 CD? You may need it while doing the below.

    Click Start, Run and enter cmd and click OK. This should open a command prompt window if it works properly. At the command prompt enter the below command

    sfc /scannow

    Note: there is a space between sfc and /scannow

    Did it run?
    Did it give you any messages about anything missing?
    Did it ask for your CD?
    Or did it just silently run and return a prompt a while later?
     
  16. Nuwanda

    Nuwanda Private E-2

    Okay, it asked me for the cd. I've just inserted it and its running. Will let u know what happens

    EDIT: Okay, it just returned back to prompt without any messages.
     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Any change to your problems? Which problems still remain?
     
  18. Nuwanda

    Nuwanda Private E-2

    regedit an stuff still doesn't work. conime.exe error seems to be gone. D is still set to autorun. and i can't un-hide files.
     
  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Now Copy the bold text below to notepad. Save it as C:\MGnew\fixME.reg. This is the folder where you downloaded those Beta versions of GetRunKey and ShowNew.Be sure the "Save as" type is set to "all files".
    • Now open a command prompt Window by clicking Start, Run, and enter cmd and click OK.
    • At the command prompt, enter the below commands one at a time. If you get a prompt to overwrite the file on the first command, say yes!
    C:\EmergencyUtils\Copy_of_Regedit.com C:\Windows\regedit.exe
    cd c:\MGNew
    swreg IMPORT fixME.reg
    • Tell me if you receive any error messages.
    Now please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.


    Now uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 8
    J2SE Runtime Environment 5.0 Update 9
    Java 2 Runtime Environment, SE v1.4.2
    Java 2 SDK, SE v1.4.2

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


    If you need the Sun Java Development kit you can get it here:http://java.sun.com/javase/downloads/index.jsp


    Now get a new log from GetRunKey (the new beta version you downloaded) and attach it here.


    Note: I'm not sure that all your problems are related to malware.
     
  20. Nuwanda

    Nuwanda Private E-2

    I get an error. When typing "C:\EmergencyUtils\Copy_of_Regedit.com C:\Windows\regedit.exe" first I get a message asking if i want to add information in C:\Windows\regedit.exe to registry. Then on pressing yes i get an error "Cannot import C:\Windows\regedit.exe: The specified file is not a registry script. You can only import binary registry files from within the registry editor".

    Should i ignore this and go on to the next steps?
     
  21. Nuwanda

    Nuwanda Private E-2

    Okay, i must confess i did run the other 2 steps even tho the first one failed. But my hidden files did show! But then i double clicked on D:\, the auto run one, and it went back to normal. So i guess auto running on D: satrts up another program or process.
     
  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I had an error in the first command. It said this:

    C:\EmergencyUtils\Copy_of_Regedit.com C:\Windows\regedit.exe

    It should say the below:

    copy C:\EmergencyUtils\Copy_of_Regedit.com C:\Windows\regedit.exe

    Please start over again and use the above as your first command. This may give a message about overwriting regedit.exe, make sure you say yes.

    Also I have to ask, are you sure that you saved the fixME.reg patch exactly as requested. Make sure that there are no blank lines before the REGEDIT4
     
    Last edited: Apr 17, 2007
  23. Nuwanda

    Nuwanda Private E-2

    Okay, the first line worked fine. But for the swreg command i get this error: "Error: Key: software\microsoft\shared tools\msconfig\startupfolder\C:^Documents
    and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk does not exist!"

    Also, I tried running regedit from Start->Run but i get the same error as before
     
  24. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please put a copy of the fixME.reg file you created into a ZIP file and attach the ZIP file here.
     
  25. Nuwanda

    Nuwanda Private E-2

    Here ya go...thanks for helping m8!
     

    Attached Files:

  26. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't see anything wrong with the registry patch but let's create a new one that leaves a couple lines out and see what happens.

    Now Copy the bold text below to notepad. Save it as C:\MGnew\fixME.reg. This is the folder where you downloaded those Beta versions of GetRunKey and ShowNew.Be sure the "Save as" type is set to "all files".
    • Now open a command prompt Window by clicking Start, Run, and enter cmd and click OK.
    • At the command prompt, enter the below commands one at a time. If you get a prompt to overwrite the file on the first command, say yes!
    cd c:\MGNew
    swreg IMPORT fixME.reg
    • Tell me if you receive any messages at all and what they say.
    Now attach new logs from GetRunKey and ShowNew


    Now from a command prompt window, enter the below commands and tell me what happens. (give exact messages)

    cd C:\EmergencyUtils
    Copy_of_Regedit.com
     
  27. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    By the way, earlier you said that you have your Windows XP CD. Please but it into your CD. Then access your WIndows CD from Windows Explorer. Open up the I386 folder on the CD. Scroll down to REGEDIT.EXE and double click on it. Tell me exactly what happend.
     
  28. Nuwanda

    Nuwanda Private E-2

    This is the error I get on running the new fixME.reg file from command prompt.

    "C:\MGNew>swreg IMPORT fixME.reg

    Error: Key: software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools does not exist!"


    And when running REGEDIT.EXE from the cd i get:

    "Windows cannot find 'E:\I386\REGEDIT.EXE'. Makre sure you typed the name correctly, and then try again. To search for a file, click the START button, and then click Search."
     
  29. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please attach the requested new logs from GetRunKey and ShowNew.

    Also I'm starting to think you may have been infected with a SirCam worm. Please go to the below page and click at the top that says Download Removal Tool. Let me know the results of running this.

    W32.Sircam.Worm Removal Tool
     
    Last edited: Apr 17, 2007
  30. Nuwanda

    Nuwanda Private E-2

    Sorry for the delay. I ran the tool and it said i was clean. Here are the two log files.
     

    Attached Files:

  31. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you run ATF Cleaner as requested back in message # 19? Based on your log from ShowNew, I would have to say you are not following directions since your temp folder was not emptied.

    Also back in message # 19 I asked you to uninstall all those old Sun Java version and install the new version. Why aren't you following directions?


    Why is this on your system? C:\WINDOWS\SYSTEM32\antiwpa.dll
    See: http://www.sophos.com/security/analyses/trojantiwpaa.html
    Troj/Antiwpa-A modifies system files in an attempt to disable Windows product activation.

    This may have cause some kind of permanent damage to your system which may make it necessary to do a reinstall!
     
    Last edited: Apr 27, 2007
  32. Nuwanda

    Nuwanda Private E-2

    I don't know what antiwpaa.dll is, i'll have a look at the link. Also, I did follow your instructions, but in #19, i got an error at the swreg part which is why i didn't complete the instructions you mentioned in that step. Will do it right away!

    EDIT: I don't think I want to remove the J2SDK from my machine. I'm currently working on a project using 1.4.2, and don't want to upgrade to the newer version. I'll be finishing off in a week or so after which I'll remove it. I doubt it could be the problem though...could it?
     
  33. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes complete them and attach new logs ASAP.

    Yes! It is a major problem! It has major security issues and Virtumonde (aka Vundo) infections and others take advantage of these issues.
     

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