computer inop

Discussion in 'Software' started by GRANPAW, Aug 22, 2009.

  1. GRANPAW

    GRANPAW Private E-2

    hi,
    i'm new to computers and know not much more than turning it on.
    my question is..i ran a recovery and now i keep getting a message saying..LOAD MISSING DLLs...contact your support...the missing DLLs are ntoskrnl.exe-hal.dll-kcdom.dll.
    i can't get the the computer to do anything but show this page.i've inserted the operating system disc and nothing happens.can anyone help me?
    i have a windows xp home edition.
    thank you....granpaw :cry
     
    GRANPAW, Aug 22, 2009
    #1
  2. GRANPAW

    GRANPAW Private E-2

    system recovery

    hi
    every time i start up my computer it goes to the recovery mode and says load missing dlls. how do i get it to stop going to the recovery?



    thanks.....granpaw
     
    GRANPAW, Aug 22, 2009
    #2
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Welcome to MajorGeeks.
    What brand and model is your computer?
    When you say I ran a recovery, what did you do?
    examples: a) pressed certain keys on the keyboard b) from inside windows, went into accessories, then system tools then tried a restore c) put in the XP disk and did a recovery from there or d) something not mentioned.
     
    plodr, Aug 22, 2009
    #3
  4. pistol

    pistol Private First Class

    pistol, Aug 22, 2009
    #4
  5. GRANPAW

    GRANPAW Private E-2

    Hi plodr,
    First of all, thanks for responding.I have an E-machines-w3650 and I ran the pc angel.
     
    GRANPAW, Aug 23, 2009
    #5
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I'll have to do some searching. I've never heard of pc angel.
     
    plodr, Aug 24, 2009
    #6
  7. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    You press F11 at startup to access the recovery partition on an eMachine w3650. Did you do this?

    Basically that is saying the operating system is gone.

    You should not be putting in an operating system disk. It's my understanding that this model came with a hidden partition that restores the computer to the factory condition.
    Did you get an operating system disk with your computer?
     
    plodr, Aug 24, 2009
    #7
  8. GRANPAW

    GRANPAW Private E-2

    Hi plodr,
    yes I pressed f11 it then goes to pc recovery system and tells me to insert
    the disc.
    The disc label says it's to re-install operating system.It also says "close all
    programs-restart and follow on screen instuctions" but,I can't get the computer to do anything but go to recovery.
    I copied and burned to a cd-NTOSKRNL-but can't figure out how to load it.
    I also have Fix-It Utilities9 , but it's no help it says no files to restore.


    thanks again.........GRANPAW





    :confused:confused
     
    GRANPAW, Aug 24, 2009
    #8
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    This is for the ntoskrnl
    http://www.computerhope.com/issues/ch000646.htm
    BUT you need a windows CD not a recovery cd, as you have, to follow the procedure
    expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    Note too that d might not be the correct letter because your cd/dvd might be given the letter e or f if the hidden partition uses the letter d.
     
    plodr, Aug 25, 2009
    #9

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