Computer Keeps Crashing

Hi i've used your service with good results.

I however have a really big problem...My computer keeps crashing and I can't explain why it just strarted doing it. i had installed som new programs...bit comet and firefox... i thought these are what had caused it so i uninstalled them then ran a system restore to no effect. I have also tried a disk clean up, uninstalling unused progams, and a defrag all to no result.

Please help!!!

Thanks

 

i've run spybot and avg to no avail. i'm at a loss

 

here is the log from the debugger

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Comment: 'Dr. Watson generated MiniDump'
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
Windows XP Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Debug session time: Mon Feb 18 12:23:51.000 2008 (GMT-7)
System Uptime: not available
Process Uptime: 0 days 0:00:03.000
............................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(e50.e5c): Access violation - code c0000005 (first/second chance not available)
eax=00000000 ebx=00000218 ecx=00000000 edx=00000000 esi=00000000 edi=0012df9c
eip=0041e48b esp=0012df70 ebp=0012df7c iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
*** ERROR: Module load completed but symbols could not be loaded for _is73.exe
_is73+0x1e48b:
0041e48b 3986fc000000 cmp dword ptr [esi+0FCh],eax ds:0023:000000fc=????????
0:000> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: kernel32!pNlsUserInfo ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: kernel32!pNlsUserInfo ***
*** ***
*************************************************************************

FAULTING_IP:
_is73+1e48b
0041e48b 3986fc000000 cmp dword ptr [esi+0FCh],eax

EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
.exr 0xffffffffffffffff
ExceptionAddress: 0041e48b (_is73+0x0001e48b)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 000000fc
Attempt to read from address 000000fc

DEFAULT_BUCKET_ID: APPLICATION_FAULT

PROCESS_NAME: _is73.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

READ_ADDRESS: 000000fc

BUGCHECK_STR: ACCESS_VIOLATION

LAST_CONTROL_TRANSFER: from 004081af to 0041e48b

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
0012df7c 004081af 0012faa4 000001ed 0012df9c _is73+0x1e48b
0012df90 0041271a 0012faa4 00000000 0012f8a8 _is73+0x81af
0012e2f0 0040f916 000002d7 0012f8a8 0012f6c0 _is73+0x1271a
0012e418 0040ec18 000001b6 00446558 0012f6c0 _is73+0xf916
0012e478 0040dc38 00000088 00000001 0012e694 _is73+0xec18
0012e6ac 0040c38a 0064006c 00000000 7ffd4000 _is73+0xdc38
0012ff34 00422b09 00400000 00000000 0015233d _is73+0xc38a
0012ffc0 7c816fd7 0064006c 00490020 7ffd4000 _is73+0x22b09
0012fff0 00000000 00422a29 00000000 00000000 kernel32!BaseProcessStart+0x23


STACK_COMMAND: ~0s; .ecxr ; kb

FAULTING_THREAD: 00000e5c

FOLLOWUP_IP:
_is73+1e48b
0041e48b 3986fc000000 cmp dword ptr [esi+0FCh],eax

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: _is73+1e48b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: _is73

IMAGE_NAME: _is73.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4474907b

BUCKET_ID: ACCESS_VIOLATION__is73+1e48b

FAILURE_BUCKET_ID: _is73.exe!Unknown_c0000005_APPLICATION_FAULT

Followup: MachineOwner
---------

eax=00000000 ebx=00000218 ecx=00000000 edx=00000000 esi=00000000 edi=0012df9c
eip=0041e48b esp=0012df70 ebp=0012df7c iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
_is73+0x1e48b:
0041e48b 3986fc000000 cmp dword ptr [esi+0FCh],eax ds:0023:000000fc=????????
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
0012df7c 004081af 0012faa4 000001ed 0012df9c _is73+0x1e48b
0012df90 0041271a 0012faa4 00000000 0012f8a8 _is73+0x81af
0012e2f0 0040f916 000002d7 0012f8a8 0012f6c0 _is73+0x1271a
0012e418 0040ec18 000001b6 00446558 0012f6c0 _is73+0xf916
0012e478 0040dc38 00000088 00000001 0012e694 _is73+0xec18
0012e6ac 0040c38a 0064006c 00000000 7ffd4000 _is73+0xdc38
0012ff34 00422b09 00400000 00000000 0015233d _is73+0xc38a
0012ffc0 7c816fd7 0064006c 00490020 7ffd4000 _is73+0x22b09
0012fff0 00000000 00422a29 00000000 00000000 kernel32!BaseProcessStart+0x23 (FPO: [Non-Fpo])
start end module name
00400000 00470000 _is73 _is73.exe Wed May 24 10:57:31 2006 (4474907B)
0ffd0000 0fff8000 rsaenh rsaenh.dll Tue Jul 06 20:17:12 2004 (40EB5D28)
10000000 10197000 ISSetup ISSetup.dll Mon May 22 11:09:54 2006 (4471F062)
5ad70000 5ada8000 uxtheme uxtheme.dll Wed Aug 04 01:56:43 2004 (411096BB)
5b860000 5b8b4000 netapi32 netapi32.dll Thu Aug 17 06:28:27 2006 (44E460EB)
73dc0000 73dc3000 lz32 lz32.dll Fri Aug 17 23:33:24 2001 (3B7DFE24)
74720000 7476b000 MSCTF MSCTF.dll Wed Aug 04 01:57:30 2004 (411096EA)
76390000 763ad000 imm32 imm32.dll Wed Aug 04 01:56:30 2004 (411096AE)
769c0000 76a73000 userenv userenv.dll Wed Aug 04 01:56:41 2004 (411096B9)
76b40000 76b6d000 winmm winmm.dll Wed Aug 04 01:57:10 2004 (411096D6)
77120000 771ab000 oleaut32 oleaut32.dll Tue Dec 04 11:38:12 2007 (47559E94)
773d0000 774d3000 comctl32 comctl32.dll Fri Aug 25 09:45:55 2006 (44EF1B33)
774e0000 7761d000 ole32 ole32.dll Mon Jul 25 22:39:47 2005 (42E5BE93)
77920000 77a13000 setupapi setupapi.dll Wed Aug 04 01:56:32 2004 (411096B0)
77a80000 77b14000 crypt32 crypt32.dll Wed Aug 04 01:56:01 2004 (41109691)
77b20000 77b32000 msasn1 msasn1.dll Wed Aug 04 01:57:23 2004 (411096E3)
77b40000 77b62000 apphelp apphelp.dll Wed Aug 04 01:56:36 2004 (411096B4)
77c00000 77c08000 version version.dll Wed Aug 04 01:56:39 2004 (411096B7)
77c10000 77c68000 msvcrt msvcrt.dll Wed Aug 04 01:59:14 2004 (41109752)
77dd0000 77e6b000 advapi32 advapi32.dll Wed Aug 04 01:56:23 2004 (411096A7)
77e70000 77f02000 rpcrt4 rpcrt4.dll Mon Jul 09 07:09:42 2007 (46923396)
77f10000 77f57000 gdi32 gdi32.dll Tue Jun 19 07:31:19 2007 (4677DAA7)
77f60000 77fd6000 shlwapi shlwapi.dll Wed Oct 10 23:57:37 2007 (470DBB51)
77fe0000 77ff1000 secur32 secur32.dll Wed Aug 04 01:56:49 2004 (411096C1)
7c800000 7c8f5000 kernel32 kernel32.dll Mon Apr 16 09:52:53 2007 (46239BD5)
7c900000 7c9b0000 ntdll ntdll.dll Wed Aug 04 01:56:36 2004 (411096B4)
7c9c0000 7d1d7000 shell32 shell32.dll Thu Oct 25 21:33:59 2007 (47216027)
7e410000 7e4a0000 user32 user32.dll Thu Mar 08 08:36:28 2007 (45F02D7C)
Closing open log file c:\debuglog.txt


Please look at this and tell me what's wrong...