computer keeps crashing

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"

After clicking Fix, exit HJT.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

RenV::
----a-w            16,384 2007-12-30 18:32:29  C:\dell\dsca .exe
----a-w            57,344 2007-12-30 18:32:46  C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy .exe
----a-w            40,048 2007-12-30 18:32:33  C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl .exe
----a-w            90,112 2007-12-24 00:22:07  C:\Program Files\ATI Technologies\ATI.ACE\CLIStart .exe
----a-w           155,648 2007-12-30 18:32:36  C:\Program Files\Common Files\Ahead\Lib\NeroCheck .exe
----a-w           139,264 2007-12-30 18:32:51  C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor .exe
----a-w            81,920 2007-12-30 18:32:29  C:\Program Files\Common Files\InstallShield\UpdateService\issch .exe
----a-w           221,184 2007-12-30 18:32:28  C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM .exe
----a-w            49,152 2007-12-30 18:32:27  C:\Program Files\CyberLink\PowerDVD\DVDLauncher .exe
----a-w         1,191,936 2007-12-30 18:32:20  C:\Program Files\Dell\QuickSet\quickset .exe
----a-w           460,784 2007-12-23 14:42:17  C:\Program Files\DellSupport\DSAgnt .exe
----a-w           579,072 2007-12-30 06:37:09  C:\Program Files\Grisoft\AVG7\avgcc .exe
----a-w           219,136 2007-12-30 06:39:38  C:\Program Files\Grisoft\AVG7\avgw .exe
----a-w         1,694,208 2007-12-30 04:19:57  C:\Program Files\Messenger\msmsgs .exe
----a-w            20,480 2007-12-30 18:32:46  C:\Program Files\NetWaiting\netWaiting .exe
----a-w           593,920 2007-12-30 04:19:38  C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher .exe
----a-w           761,947 2007-12-30 04:19:04  C:\Program Files\Synaptics\SynTP\SynTPEnh .exe
----a-w         1,392,640 2007-12-30 18:32:22  C:\WINDOWS\system32\WLTRAY .exe
 
Driver::
heoetiuke8aiyie
 
DirLook::
C:\WINDOWS\system32\%SYSTE~1
 
File::
C:\n.bat
C:\WINDOWS\system32\rflvgmuofq.exe
C:\WINDOWS\system32\vbzip10.dll
 
Folder::
C:\WINDOWS\system32\daSgo18

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run Ccleaner!

You are not using the current version of MGtools as given in the READ ME. Please download it now from MGtools.exe and run it to install and create a new MGlogs.zip file.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!


Please refer to the READ & RUN ME and use the current version of MGtools. You are way out of date.

 

Yes it is in one of our sticky threads:

How to Protect yourself from malware!