Computer locked,fbi moneypak malware

Marlene3369 · Jul 23, 2012

Hi,
I need help bad you guys,I have the Computer Locked MoneyPak Malware Virus on my PC. I can not get to my desktop top to use MalwareBytes or my Eset Security 5 or anything. I can not get into safemode,or do a systems restore the only thing I can get to is DOS Command Prompt. Help me please,what can I do,when I start up my computer it goes to a screen asking me for $200 for a fix.

I am on a different computer at the moment,well you know the story I can not access anything on my other one.

HELP
Marlene

TimW · Jul 24, 2012

Please do the below so that we can boot to System Recovery Options to run a scan. There will be two options to choose from. One if you do not have your Windows 7 boot DVD and another when you have your DVD.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Option1: Enter System Recovery Options from the Advanced Boot Options:

Restart the computer.

As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.

Use the arrow keys to select the Repair your computer menu item.

Select US as the keyboard language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account an click Next.

Option2: Enter System Recovery Options by using Windows installation disc:

Insert the installation disc.

Restart your computer.

If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.

Click Repair your computer.

Select US as the keyboard language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Click to expand...

Select Command Prompt

In the command window type in notepad and press Enter.

The notepad opens. Under File menu select Open.

Select "Computer" and find your flash drive letter and close the notepad.

In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.

The tool will start to run.

When the tool opens click Yes to disclaimer.

Press Scan button.

It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)

Marlene3369 · Jul 24, 2012

Hi,
Thank you Tim,but this thing got me so freak'n mad that I just formated the Computer and reinstalled Windows 7. I really did not lose much and my computer has a fresh start once again. Install went pretty fast,no problems at all.

PS: I'm just wondering why ESET SmartSecurity5 did stop it from attacking my PC.

TimW · Jul 24, 2012

It takes a while for AV programs to catch up to the latest threats. A good reason to keep your AV and AS software up to date.

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Computer locked,fbi moneypak malware

Marlene3369 Private First Class

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Marlene3369 Private First Class

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member