Computer Problems, Checking for Malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Lalaina, Mar 28, 2012.

  1. Lalaina

    Lalaina Private E-2

    My computer and internet has been hanging a lot in the last couple of days. Internet Explorer isn't connecting well to links. I have to try 3 or more times to get a link and even then the website has to keep recovering. So I'm checking for malware first. Reports are attached, if you would please check them I would appreciate it. Mbam found a registry key for adware(180Solutions) but I couldn't see anything else.
     

    Attached Files:

  2. Lalaina

    Lalaina Private E-2

    Hope this isn't a double. I hung again trying to post the last report, but just in case, here it is.
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
     
  4. Lalaina

    Lalaina Private E-2

    Thanks Kestrel13! Both reports are attached. TDSSKiller only found 4 unsigned files and MBRCheck looked good.
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am not seeing any problems. Give this a run to see if it finds anything.


    Run this and attach the results.

    Using ESET's Online Scanner
     
  6. Lalaina

    Lalaina Private E-2

    The ESET Scanner found 4 threats but all of them are false positives. It doesn't appear to me that I have any more malware. Since you guys have such a high load right now, I think we better just call this one finished. I appreciate all the help but think I'd better look for other reasons for my computer problems. What do you think?
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes I agree too. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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