Computer really slow

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Mugme3, Oct 2, 2011.

  1. Mugme3

    Mugme3 Private E-2

    did a reformat of my comp and its even worse now
    avast quick scan took 20 mins
    tds rootkit finder which takes 10 secs took 10 mins
    and my NAV cant get past 5,100 files

    every thing is really slow, IE and Mozilla give me the not responding errors and had to do anything, inclusing when i download, i get the error not responding

    also got an error when i did a boot scan which told me OLE archive is corrupted

    mouse keeps freezing and malware anti bytes keeps not responding

    also sent myself an email and it told me it was a phising mail?
     

    Attached Files:

  2. Mugme3

    Mugme3 Private E-2

    other logs

    mgtools didnt run 1st time and stalled on the analyse.exe
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Weclome to Major Geeks!
    Did you shutdown/minimize all Windows other than the MGtools command prompt? analyse.exe does not always bring the HijackThis window to the top and it could have been hidden waiting for you to click twice of the license agreement as mentioned in the instuctions.

    I'm reviewing your logs now.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Based on a quick review of your logs, your problems may not be due to malware since they are all clean. Also since you just did a format, it would be less likely to be malware but some malware ( like MBR infections can survive a format ). But we need to see a full/complete TDSSkiller log. You did not let it finish. So let's do the below.

    • Goto the below link and follow the instructions for running TDSSKiller from Kaspersky
    • Be sure to attach your log from TDSSKiller
    Now please also download MBRCheck to your desktop.


    See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Oh and one more comment that sometimes people forget about. After a PC is formatted/reinstalled, there can be hundreds of updates required for Windows and other software that is on your PC and these can be significant insize. While all this updating is occurring, a PC can run slower than normal.
     
  6. Mugme3

    Mugme3 Private E-2

    all my updates are all done now
    Kaperksy rootkit normally takes less then 10 secs to complete and is real fast but it took 4+mins

    mbr says something in green about mbr2008 detected?

    logs enclosed
     

    Attached Files:

  7. Mugme3

    Mugme3 Private E-2


    yeah sorted it, it was hidden thanks
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Well it is apparently not due to malware. All of your logs are clean. You will have to work in the Software Forum to see if you can find any software issues or possibly even hardware issues ( like harddisk or memory ). However I would suggest that you first try uninstalling the below just as a test to they are causing your problems.

    Norton Internet Security
    Secunia PSI

    Also I see left overs from Panda and Avast that you seem to have installed recently too which may be cause you some issues. I also see a service from AVG. You may have cause yourself problems by installing too many security programs that did not cleanup properly.




    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. After doing the above, you should work thru the below link:
     
    Last edited: Oct 3, 2011
  9. Mugme3

    Mugme3 Private E-2

    so the mrb code dectected was okay?

    combofix wouldnt install like that, clicked on run and all it did was do the scan again so i uninstalled by myself and went and set the hide files manually

    thanks for all your help

    much appreciated
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    You were not installing it. You were uninstalling it and as stated in the instructions, it only works if you put ComboFix on your Desktop as requested in the instructions. You did not not put it on your Desktop. You put it in the below location which is why the uninstall command did not work.

    c:\users\Chris\Downloads\ComboFix.exe
     
  11. Mugme3

    Mugme3 Private E-2

    ok my bad

    much obliged to you sir
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    NP. ;)

    You're welcome. Surf safely!
     

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