Computer restarting in normal mode

Hi guys, followed the "Read and Run Me" thread as best as I could (my problems will follow).

What is happening is that when I am in normal mode my computer will sometimes get a system shutdown message (NT AUTHORITY/SYSTEM services.exe status code: 203) and sometimes just restart with no message in the middle of testing it.

I also get a windows help window with an open file dialog box when I startup sometime.

Everything scans clean, Panda scans with no viruses but 44 spyware but because of the resolution of my computer (it restarted while upgrading nvidia video driver) I was unable to see the buttons to save logs as it was a fixed window. I will be glad to repost is you can tell me a way around this. Also bitdefender wouldnt run, no error code just "Unable to run online scan". And last Windows Defender was run without updates cause it wouldnt update them. I got ox800706ba "the RPC Server is unavailable".

I know there is little to work with but hopefully what I provide will spark something I can try to at least get the machine to the point where I can provide you great people with all the info you need.

Thanks again, please let me know what I can do to help you help me further!
Larry


=cpu pentium 4, 512 MB DDR PC5400, Windows xp=

 

I am sorry to bump this, I cannot find the edit button

Anyway I forgot to mention I think it is a malware problem cause I did find over 1200 instances in Adaware and Spybot (prior to coming here and doing the recommended steps) but they not run error free.

Is this a characteristic of the Blaster Worm? I cannot find any info on the exact error message but I seem to remember in 2003 fixing machines with shutdown messages using the blaster worm removal tool.

 

Problem fixed. Wasn't Blaster I just had to copy default registry values.

Incase somone searches and finds this:

Boot using windows cd and enter System Recovery Console
1. Rename c:\%windows%\system32\config\security to security.old
2. Rename c:\%windows%\system32\config\system to system.old
3. Copy c:\%windows%\repair\security to c:\%windows%\system32\config
4. Copy c:\%windows%\repair\system to c:\%windows%\system32\config

Reboot then all should be well.

To clarify initial problem. Computer would display system shutdown messages then if no message it would reboot on Windows/Microsoft updates.

 

Hey, thanks for trying to help even though I said I "took care" of the problem. It's reall nice to see and is the reason why I read these forums a lot.

The files have been deleted, where did you see those files listed and do they fall under a catagory or type of spyware/virus?

And I apologize for the Viewpoint thing. Makes me look like an idiot when I dont do something on step 0 I went over the steps several times cause I know its annoying when someone doesnt do the steps then posts, then I put myself in the catagory by not doing it as well. In my defense I scanned add/remove programs but since Viewpoint is a normal listing (almost every computer) it didnt stand out to me. Next time I will read the listing on this site first then look through add/remove programs instead of looking at my list, then looking at the listing provided in step 0 and looking for entries I do not know.

Thanks again, and I am sorry again!

Larry