Computer running extremely slow.

Discussion in 'Malware Help (A Specialist Will Reply)' started by MrGforce, Nov 18, 2013.

  1. MrGforce

    MrGforce Private E-2

    Hello and thank you in advance for your help.

    Girlfriend's computer performance has gradually been brought to a grinding halt. Start-up and shut-down takes several minutes, suspected malware, browser hijacks, etc. Log files attached.

    Thanks!!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: (no name) - {90eee664-34b1-422a-a782-779af65cdf6d} - (no file)
    R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBitT.dll
    R3 - URLSearchHook: TVersitybar Toolbar - {66bd2442-241b-44cd-8c7a-b51037053cdb} - C:\Program Files\TVersitybar\prxtbTVer.dll
    O2 - BHO: Complitly - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Users\User\AppData\Roaming\Complitly\Complitly.dll
    O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.8.0.7\bh\BabylonToolbar.dll
    O2 - BHO: Somoto Toolbar - {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files\somototoolbar\vmntemplateX.dll
    O2 - BHO: TVersitybar - {66bd2442-241b-44cd-8c7a-b51037053cdb} - C:\Program Files\TVersitybar\prxtbTVer.dll
    O2 - BHO: BitTorrentBar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBitT.dll
    O3 - Toolbar: Somoto Toolbar - {652853ad-5592-4231-88c6-706613a52e61} - C:\Program Files\somototoolbar\vmntemplateX.dll
    O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBitT.dll
    O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.8.0.7\BabylonToolbarTlbr.dll
    O3 - Toolbar: TVersitybar Toolbar - {66bd2442-241b-44cd-8c7a-b51037053cdb} - C:\Program Files\TVersitybar\prxtbTVer.dll
    O4 - HKCU\..\Run: [PC Speed Maximizer] {pf}\\PC Speed Maximizer\\SPMStarter.exe
    O4 - HKCU\..\Run: [BackgroundContainer] "C:\Windows\system32\Rundll32.exe" "C:\Users\User\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun

    After clicking Fix, exit HJT.

    Now uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    Babylon toolbar
    BitTorrentBar Toolbar
    Burn4Free DVD Burning 5.6.0.0
    Java 7 Update 25
    PC Speed Maximizer v3.0
    TVersitybar Toolbar
    Vid-Saver

    Now install the current version of Sun Java from: Sun Java Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.


    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
     
    :Files
    C:\Program Files\SearchProtect
    C:\Users\User\AppData\Local\Conduit\BackgroundContainer
    C:\Users\User\AppData\Roaming\Search Protection
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Speed Maximizer
    C:\Windows\System32\s128f~1
    C:\Program Files\BabylonToolbar
    C:\Program Files\Conduit
    C:\Program Files\Vid-Saver
    C:\ProgramData\Babylon
    C:\Users\User\AppData\Local\Conduit
    C:\Users\User\AppData\Local\Conduit
    C:\Users\User\AppData\Local\Vid-Saver
    C:\Users\User\AppData\Local\Wajam
    C:\Users\User\AppData\LocalLow\Conduit
    C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
    C:\Windows\Temp\*.*
    C:\Users\User\AppData\Local\Temp\*.*
     
    :Reg
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "PC Speed Maximizer"=-
    "BackgroundContainer"=-
    [HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\Microsoft\Windows\CurrentVersion\run]
    "PC Speed Maximizer"=-
    "BackgroundContainer"=-
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0FB6A909-6086-458F-BD92-1F8EE10042A0}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\BackgroundContainer]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\BitTorrent]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Google Desktop Search]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Google Update]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SearchProtectAll]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SearchProtection]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\SPMTray]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{909E3D19-A53B-44EB-B3A8-15F87288D802}"
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{436223CC-317D-4B97-BD91-C6C5CE625C0B}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1D268409-D9C9-409E-88F4-ABDF8CE1C767}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1D268409-D9C9-409E-88F4-ABDF8CE1C767}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\BackgroundContainer Startup Task]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\AppDataLow\Software\BackgroundContainer]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Babylon.dskBnd.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Babylon.dskBnd]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{98889811-442D-49dd-99D7-DC866BE87DBC}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49dd-99D7-DC866BE87DBC}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{09C554C3-109B-483C-A06B-F14172F1A947}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Babylon]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\escort.DLL]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\escortApp.DLL]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\escortEng.DLL]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\escorTlbr.DLL]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\esrv.EXE]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Babylon.dskBnd.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Babylon.dskBnd]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylnApp.appCore.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylnApp.appCore]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220022342291}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{97F2FF5B-260C-4ccf-834A-2DDA4E29E39E}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{98889811-442D-49dd-99D7-DC866BE87DBC}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FFB9ADCB-8C79-4C29-81D3-74D46A93D370}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\escort.escortIEPane.1]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\escort.escortIEPane]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066346691}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FD8F79A0-D2E2-4FA2-AEAF-393EAC8064F7}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Prod.cap]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Conduit]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\pgmfkblbflahhponhjmkcnpjinenhlnc]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\InstalledThirdPartyPrograms]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2EECD738-5844-4a99-B4B6-146BF802613B}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbar]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Vid-Saver]
    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\WajamUpdater]
    [-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\WajamUpdater]
    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\WajamUpdater]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\AppDataLow\Software\Crossrider]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\AppDataLow\Software\Smartbar]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\Conduit]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\Cr_Installer\3491]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}]
    [-HKEY_USERS\S-1-5-21-1066491973-2157881140-1658973543-1000\Software\Softonic]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.



    Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • You will be prompted to restart your computer. A text file will open after the restart.
    • You can just close it. Attach the below log file:
      • C:\AdwCleaner[S1].txt
    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).




    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the C:\AdwCleaner[S1].txt log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Nov 18, 2013

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