Hi! First of all, I've run the entire Windows XP cleaning procedure as described here. My logs are attached in this and the next post. Unfortunately, problems continue to occur. I purchased a used laptop last fall. The laptop was remarkably fast at first. However, a couple months into using it, I found that it was very, very slow. The fan/hard drive seemed to run for very long, continuous stretches, and CPU usage was sometimes 100%. I'm using AVG Anti-Virus and, though I update it consistently and have run several scans, it hasn't found anything amiss. Several odd things have happened and all of them have occurred while I was accessing Facebook on Internet Explorer, but I haven't clicked on any e-mail links, tried to view videos that someone sent or anything noted in information about Facebook viruses. Here's a list of things that have been happening: Suddenly, while on Facebook, dozens of IE windows (or dozens of tabs would open within the IE window I was using) would open. I'd be unable to keep up with closing them. I usually closed the whole bunch and then turned off my wireless so I didn't have access to the Internet. When I rebooted and turned the wireless back on, all was fine. This has happened three times (twice with windows, once with tabs) with about 2-3 weeks between each occurrence. Flash was unable to run on several occasions. This resulted in a pop-up error message that told me I had to close the window. Eventually, I tried deleting Flash and reinstalling after following directions for fixing possible issues between Flash and my version of IE. The problem hasn't happened as much, but it has happened once or twice since then. There seem to be an inordinate number of svchost programs running in the Processes window (today, there are 6). I ran the program that shows what each was doing (see image below), but nothing seems untoward, at least to my untrained eyes. Am I missing something? Yesterday, Internet Explorer closed completely, out of the blue, while I was using the "Pieces of Flair" application on Facebook. I'm using IE 7 and am running Windows XP on an HP Compaq laptop. If you need any other information, please let me know. I'd love any help you can give on fixing the issues that may be present. Thank you!