Computer Running Slow!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Splinter, Mar 15, 2006.

  1. Splinter

    Splinter Private E-2

    Is There Something Wrong With This Logfile?

    It Is A Dell Laptop that is only one year old.
    Inspiron 5160

    Thanx in Advance:
    Splinter
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    What is the reason you wanted to post a log? If you are having malware problems or concerns, you must follow forum procedures given in the sticky threads. HijackThis logs do not reveal all possible malware the could be hiding on your PC. In fact they show very little of it. That is way HijackThis is our last step not the first. I'll repeat the basic info below. But I will answer your rather simplistic question of is there something wrong with this log. The answer is yes but no major malware. And it also shows that you are pretty far out of date with your Sun Java updates.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

    Downloading, Installing, and Running HijackThis


    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
    • Bitdefender
    • Panda Scan
    • HijackThis
    .
     
  3. Splinter

    Splinter Private E-2

    Thanx Again
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I repeat the same question that I still need an answer to:

    The only items in your HJT log that you should fix are below (but you still did not install HijackThis properly per step 7)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    Other than that you have no obvious malware.

    Uninstall one of the following:
    Windows Defender or SpySweeper

    If you bought SpySweeper, keep it and uninstall Windows Defender. If your PC is still running slow, uninstall your SymantecNorton Internet Security Suirte an try the free tools mentioned in the below link instead:

    How to Protect yourself from malware!
     
    Last edited: Mar 17, 2006
  5. Splinter

    Splinter Private E-2

    Whatever was slowing it down is fixed now. Thanks Chaslang.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Which item did you uninstall Spy Sweeper or MS Windows Defender?
     
  7. Splinter

    Splinter Private E-2

    Spy Sweeper It Expired In 3 Days Anyway
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Thanks! This is why I always tell people not to have multiple full blown antispyware blocking applications installed. It can really slow PCs down and they can conflict with each other. We sometimes do this temporarily to clean infections, but we then uninstall all but one.
     

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