Computer running very slow?

Hey guys, it seems everytime i ask you, i always get some great help, so i come back to ask why my computer is running so slow. I ran a Spyware scan with (Ad-Aware) I ran a virus scan by nortans, picked up nothing. I have 140 GB free space. I have no clue what is going on. My programs take a long time to load, freezes occasionally. I have Windows XP, 512 mb ram, i dont think it could be a memory problem.

So if any of you guys have ideas that would be excellent, thanks again guys!

 

On your keyboard press CTRL+ALT+DELETE
Click on the tab Processes
Under Image Name
Write down every name
Put a copy of that up here and I might be able to help.

 

wait whoa don't write down each and everyone, just move this topic to spyware specific you can get lots of help there then eventually post a HJT log I would suggest that.

 

Download and install Process Explorer. Better than msconfig, or Ctrl-Alt-Delete.
Process Explorer. http://www.majorgeeks.com/download.php?det=4566

 

Thanks guys for the reply's. I didn't expect them, sorry for the late response.

Here's what i got from Process XP.
rocess PID CPU Description Company Name
System Idle Process 0
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 1276 Windows NT Session Manager Microsoft Corporation
csrss.exe 1336 Client Server Runtime Process Microsoft Corporation
winlogon.exe 1396 Windows NT Logon Application Microsoft Corporation
services.exe 1440 0.66 Services and Controller app Microsoft Corporation
svchost.exe 1636 Generic Host Process for Win32 Services Microsoft Corporation
mim.exe 14456 mim Musicmatch, Inc.
wmiprvse.exe 20684 WMI Microsoft Corporation
svchost.exe 1712 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1752 Generic Host Process for Win32 Services Microsoft Corporation
HelpSvc.exe 23880 Microsoft Help Center Service Microsoft Corporation
svchost.exe 1836 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1900 Generic Host Process for Win32 Services Microsoft Corporation
CCSETMGR.EXE 172 Symantec Settings Manager Service Symantec Corporation
SNDSrvc.exe 256 Network Driver Service Symantec Corporation
SPBBCSvc.exe 268 SPBBC Service Symantec Corporation
CCEVTMGR.EXE 364 Symantec Event Manager Service Symantec Corporation
spoolsv.exe 572 Spooler SubSystem App Microsoft Corporation
CCPROXY.EXE 1032 Common Client Network Proxy Service Symantec Corporation
ehRecvr.exe 1060 Media Center Receiver Service Microsoft Corporation
ehSched.exe 1076 Media Center Scheduler Service Microsoft Corporation
IAANTmon.exe 1120 Intel Application Accelerator RAID Monitor Intel Corporation
NAVAPSVC.EXE 1160 Norton AntiVirus Auto-Protect Service Symantec Corporation
NPROTECT.EXE 1848 Norton Protection Status Symantec Corporation
SonicStageMonitoring.exe 132 SonicStageMonitoring Module Sony Corporation
SMceMan.exe 188 SMceMan Module Sony Corporation
NOPDB.exe 628 NOPDB Symantec Corporation
symlcsvc.exe 676 Symantec Core Component Symantec Corporation
vsmon.exe 728 0.66 TrueVector Service Zone Labs, LLC
symwsc.exe 1884 Norton Security Center Service Symantec Corporation
dllhost.exe 2620 COM Surrogate Microsoft Corporation
RM_SV.exe 2680 RM_SV Module Sony Corporation
alg.exe 3424 Application Layer Gateway Service Microsoft Corporation
svchost.exe 23360 Generic Host Process for Win32 Services Microsoft Corporation
DKService.exe 20928 DKSERVICE.EXE Executive Software International, Inc.
lsass.exe 1452 LSA Shell (Export Version) Microsoft Corporation
csrss.exe 15600 Client Server Runtime Process Microsoft Corporation
winlogon.exe 15332 Windows NT Logon Application Microsoft Corporation
ehmsas.exe 15324 Media Center Media Status Aggregator Service Microsoft Corporation
taskmgr.exe 16516 Windows TaskManager Microsoft Corporation
explorer.exe 2256 49.34 Windows Explorer Microsoft Corporation
ehtray.exe 3920 Media Center Tray Applet Microsoft Corporation
aim.exe 22356 AOL Instant Messenger America Online, Inc.
Photoshop.exe 24388 Adobe Photoshop CS Adobe Systems, Incorporated
~e5d141.tmp 20604 Cleanup Macrovision Europe Ltd.
firefox.exe 24344 Firefox Mozilla
WinRAR.exe 17588
procexp.exe 23172 1.32 Sysinternals Process Explorer Sysinternals
explorer.exe 15008 48.03 Windows Explorer Microsoft Corporation
firefox.exe 14464 Firefox Mozilla
ehtray.exe 14640 Media Center Tray Applet Microsoft Corporation
atiptaxx.exe 12368 ATI Desktop Control Panel ATI Technologies, Inc.
jusched.exe 14200
IAAnotif.exe 15172 IAA Event Monitor User Notification Tool Intel Corporation
SOUNDMAN.EXE 10876 Realtek Sound Manager Realtek Semiconductor Corp.
SHOTKEY.exe 15552 SHOTKEY Chicony
VAIOUpdt.exe 16056 Sony Corporation
CCAPP.EXE 15108 Symantec User Session Symantec Corporation
ALCWZRD.EXE 6552 RealTek AlcWzrd Application RealTek Semicoductor Corp.
zlclient.exe 14576 Zone Labs Client Zone Labs, LLC
mm_tray.exe 16116 mm_tray Musicmatch, Inc.
msmsgs.exe 14448 Windows Messenger Microsoft Corporation
rundll32.exe 18288 Run a DLL as an App Microsoft Corporation
MMDiag.exe 22912 Logging and tracing manager Musicmatch, Inc.
CCAPP.EXE 13040 Symantec User Session Symantec Corporation
SDNTC.EXE 23744 SDNTC Symantec Corporation
winampa.exe 24244
EMusicClient.exe 24444 EMusicClient Eike Consulting LLC.

Process: Procexp Pid: -1

Type Name

 

I count the processes as around 67 running.
Seems to be high. Usual number is around 45+ for XP.

BlackViper site may help. Lots of valuable info there.
http://www.blackviper.com/WinXP/servicecfg.htm
XP experts, please step in. Bazza

 

omg that's a real lot spyware problem there I have a vaio with all their stupid processes and my ati card running three things also norton and I only have around 50-52

 

Thanks guys for the replies, im checking out Black Viper, do i need to Download something on their site?

 

do you have any anti-spyware firewalls, any spysweeper kinda things, if so which ones?

 

Hey Blade,

How long have you had Norton's installed? That could be some of your problem, you have at least 12 Symantec processes going. Here is one example of the processes running.

CCSETMGR.EXE
This is one of MANY processes that are used by Norton Security (AV + Net Security) If its under the appropriate directory you'll have nothing to worry about. If you're experiencing slowdowns you'll want to upgrade your hard drive and/or your RAM. Norton is a resource hog.

Steve

 

Oops, i forgot to mention, i had nortans Optimizing in the background, its taking over a week, so i didnt want to exit it. I don't think nortans is the problem, i've had it for over a year, this just happened recently after i Re-formatted after getting affected by a serious virus.

 

So should i download anything from Black Viper?

 

I'd recommend uninstalling NAV.
2 free AntiVirus programs as follows.
AVG. www.majorgeeks.com/ download886.html
Avast. www.majorgeeks.com/download1968.html

I much prefer Avast, to AVG. I used to run AVG, but switched. Avast is unobtrusive, gets updates automatically, whenever they are available. Uses very little resources.

Somewhere on the BlackViper site it gives a list of most XP processes, and whether you need them running, or not. As I mentioned, 67 seems like a hell of a lot of processes. Bazza

 

I agree with Bazza. 67 is a bit much and NAV isn't helping any.

It looks like from the log, you have the whole Norton's product. So I don't see you doing away with it, but, the option that Bazza suggested would run better and do just as good a job I think.

A couple of ideas you might try.

1. Download a program like Startup Inspector, http://www.majorgeeks.com/download.php?det=4075 and see if you can remove some of the programs from the startup list. You can cross-check these items at the BlackViper site like Bazza said. If you are going to keep Norton's don't remove ANY from the startup, you may have problems.

2. Run a few of the spyware scans here, http://forums.majorgeeks.com/showthread.php?t=35407 you might be surprised what they find. Be sure to try the Microsoft Windows AntiSpyware, http://majorgeeks.com/Microsoft_Windows_AntiSpyware_d4466.html

3. I have Photoshop Elements but don't have it on startup, do you have to have Photoshop CS on startup and running?

Steve

 

Well im not going to uninstall NAV since i've had it for over 2 years and havent had this issue with NAV. Becuase im new to computers, i didn't know anything about processes. Ill give you a updated list soon with nothing running in the background. For now ill try everything out, spyware scans etc.

Thank you so much for all your help guys!

 

I had Norton for several years before I wised up and uninstalled it and Now have Trend Micro's PC-cillin on my main comp and AVG/Kerio on all the other comps I am associated with. Either works wonderful.

Jack

 

Lol I thought that too and uninstalled norton got a new firewall, next day went on I.E. 50 pop ups about 10 newq processes, lol, but that's just me.

 

On a bad day, I have under 30 processes running on my comp. The first step is to trim that number down. It would be better to get a different anti-virus, but you should be able to trim at least 20 processes off that list.

Before you do that, however, you should go to this site, and follow all the steps in order. There are quite a few steps, but it is worth the time. You will be refered to Black Viper's site from there, but I strongly advise you to go through it in order.

You'll be glad you did.

Eric

 

Eric, boy what a link that is !!!!!
Enough info (and tasks) there to keep one going for weeks.
Going to have to work my way through this, very very slowly. Thanks Bazza.

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Wow, it seems i have fixed my computer. I don't know how though, i deleted Explorer which was taking up Half of my Computer Usage. Then logged off, and had 5% instead of 100%. Thats great! Im going to use all the scans you guys gave me, you don't know how much you guys helped, thanks so much, i hope this is resolved for good!

 

Glad you had success. Was it Windows Explorer, or Internet Explorer, that you deleted? You're going to have to reload IE to get the latest M$ updates, though. Make sure that you load Process Explorer, as per an earlier post of mine. It will prove invaluable. Bazza

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