Computer Runs Very Slowly

You are not having a malware problem ...I suspect that the slowness is caused by having too many anti-virus programs installed:
C:\Documents and Settings\All Users\Application Data\Avira
C:\Program Files\Panda Security
McAfee SecurityCenter

You may wish to use a Startup Manager

And you can uninstall all of your old Java versions.

However you may wish to post in the software section for further advice.

 

Only McAfee is currently installed Tim! However a service for Kaspersky is running.

O23 - Service: setup_7.0.0.180_14.04.2008_03-40[1] - Kaspersky Lab - C:\Documents and Settings\All Users\Desktop\Kaspersky Lab Tool\setup_7.0.0.180_14.04.2008_03-40[1].exe

 

Thanks Chas.....

@rharris...you should also uninstall Viewpoint Manager. It would be best to Uninstall all previous versions of Java ...then reboot and install:
Java Runtime 6

Then Run thisDisable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall SUPERAntispyware now too since it is no longer needed.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

All of this may help you to run a little faster.

 

As previously stated....this is not a malware issue and I would suggest that you post in the software section. You may need to do a repair install or try going back to a restore point before this occurred.

However...please first run the McAfee Removal Tool and then please run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Let's see if we can manually remove McAfee. First just go to Add/Remove Programs and try uninstalling McAfee SecurityCenter. No matter what happens, just continue on with all of the below. If the uninstall works, some of the items you see further down may no exist anymore. Just ignore and continue.


Some of the below steps will also remove a few files from your Desktop that should not be saved there.

First let's remove a couple of services:

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to setup_7.0.0.180_14.04.2008_03-40[1]
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Now repeat the above for SiteAdvisor Service
• Click OK until you get back to Windows.

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 8
Java(TM) SE Runtime Environment 6 Update 1

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6253\SiteAdv.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.18.39/ttinst.cab

After clicking Fix, exit HJT.



Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

No just to be safe, try running the McAfee Removal Tool again and then no matter what happens continue on with the below.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.


Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

See if you can use the below program to uninstall them:

Your Uninstaller! 2008

What is the exact problem?

 

These are all topics for the Software Forum. Note if you did not have a backup of your address book it is more than likely lost.

If you are not having malware problems, it is time to do our final steps which will also get you properly protected again since you have no protection currently:

1. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\cf" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
2. If we had you run Avenger, you can delete all files related to Avenger now.
3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
7. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!