Computer SLOWS periodically Freezes NirCmd found

The more recent versions of firefox have been unstable for many despite the fact they keep knocking out stability updates. I have not had time to visit the mozilla forums to see this being discussed however for me it crashes alot, often when opening up a new tab or closing one down.

nircmd.exe is not a problem. This file is use by a variety of malware cleaning tools. One of the tools that uses it is SmitFraudFix.

Your MGlogs.zip is incomplete. Can I ask you, when you ran MGTools did you receive any error messages at all? If so could you try your best to remember what they were, or even better if you noted them down.

Also could you tell me if perhaps you could have exited out of the program before it ran completely? Could protection software have got in the way?
Did you agree to the Hijackthis license agreement?

Please refer to the below link for information on error messages:

Using MGtools

*scroll down to possible error messages section*

I suspect that you are malware free, however you need to try to get MGTools to run completely so we can rule it out for certain.

Thanks
Kes13!

 

1. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

2. Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

DirLook::
C:\Documents and Settings

Folder::
c:\program files\Alwil Software     
c:\program files\AVG

Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

3. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

4. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Then I would like to see the other log it produced too please.

 

Not to worry.... I need to head out for a while now as I start work soon, however I shall review your logs as soon as I possibly can and get back to you with a response.

Thanks for your patience
Kes13!

 

Yes and this is something that you will have to post and report as a false positive on their forums. It is not malware, it is from running combofix or smitfraud removal tools. It can sometimes be used by malware however this is not the case as I am not seeing anything suspicious in you logs. The link to their forum is as follows:

http://www.pctools.com/forum/

So it's up to you whether you want to pursue reporting it as a false positive. But you will find that once combofix is uninstalled which you will do after following my final steps, that you will no longer have it reporting the file.

Your logs are clean

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're very welcome Enjoy your weekend also.

 

• Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
• "%userprofile%\Desktop\combofix" /uninstall
• Notes: The space between the combofix" and the /uninstall, it must be there.
• This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.