Computer was runing slow, Now Better

Discussion in 'Malware Help (A Specialist Will Reply)' started by g6qwerty, Jul 6, 2010.

  1. g6qwerty

    g6qwerty Private E-2

    Just wanted to make sure my Grandmas computer was clean. She was complaining of it running slow. Ran though all the steps the only program it had a problem running was "mgtools" and that was with the "Hijack This" program it asked to send a error report twice.
     

    Attached Files:

  2. g6qwerty

    g6qwerty Private E-2

    Here are the rest of the log files, was able to run CCleaner on every account except 2 that i didn't have the password too. (David and the Business one)
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Other than what has already been removed, the logs are clean. Performance issues with this PC will continue because of the below
    Code:
    Total Physical Memory 640.00 MB 
    Available Physical Memory 244.76 MB 
    This is not adequate memory to properly run current versions of Windows XP and this PC currently does not even have any protection software installed and will get noticeably slower once the necessary software is installed. Absolute minimum we commend for Win XP is 1 GB but 2 GB is highly preferred.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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