Computer will only boot in debugging mode

Discussion in 'Malware Help (A Specialist Will Reply)' started by ktran, Jul 13, 2010.

  1. ktran

    ktran Private E-2

    Hi! So after googling my problem, I think I have a major virus. I used my computer normally yesterday and the only update/changes I did was Itunes update. Today when I tried to turn on my computer, after the initial loading on startup, the usual Windows XP logo and loading bar appear for about 2-3 seconds but then a blue screen with white letterings flashes for around half a second, and the computer restarts itself and tries to startup again and this loops on forever. This happens if I try to load in normal mode and all 3 safe modes. The only way I was able to get past the loading screen was to load it in debugging mode, which I am currently running it in. I currently have Symantec antivirus. I've followed the forum's window XP cleaning procedure but I still have the problem and still have to run in debugging mode. These are my logs. Please please help!!!
     

    Attached Files:

  2. ktran

    ktran Private E-2

    and this is the mglogs. Any help is greatly appreciated. Thank you so much!!
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. Is this a company computer, as I see you have Key Access tracking software on this system?

    I suggest that you post in the software forum for additional assistance.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:

     
  4. ktran

    ktran Private E-2

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    As I already suggested, I recommend you post in the software forum for further assistance. :)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds