Computer With Pop-ups And Possibly A Virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by netrate, Oct 27, 2020.

  1. netrate

    netrate Private E-2

    I am in the process of helping a colleague fix her computer. As it stands, this is what I have done :

    1) downloaded and updated : a) spybot, b) super-anti-spyware, c) malware bytes. (free editions)
    2) Spybot : I have run the Immunization on it and removed temp files using this program
    3) Super Anti-spyware : run a QUICK scan and removed any problems
    4) Malware Byte : run a complete scan and removed any problems

    Here is the issue when running a FULL SCAN :
    1) Running both Spybot and Super-Anti-Spyware - FULL SCAN causes the computer to crash each and every time.
    2) Running both Spybot and Super-Anti-Spyware in Windows SAFE MODE causes the computer to crash each and every time as well.

    Any suggestions how I should proceed?
     
  2. XoXgaming

    XoXgaming Specialist

    Only run one process at a time.This crash could be due to over working the cpu and ram.Run malwarebytes first.
     
  3. netrate

    netrate Private E-2

    Yes, sorry if that wasn't clear but these were all run individually with nothing else running at the time.
    Malware was the only one that ran through completely and was completed successfully.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I would suggest you go the the Other Malware forum and run the requested scans in the Read and Run First Instructions and ATTACH them to your next reply.
     
    XoXgaming likes this.

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds