Computer won't boot

amberH · May 11, 2009

Hello!
I've been using your malware removal guide for a while! Love it!

I have an Acer Aspire - running Vista.
A few weeks ago it started blue screening.
There doesn't seem to be a specific program triggering it - very random.
The error message changed from time to time.
I was unable to run any malware cleaning tools without it crashing.
Then yesterday, I was able to get into safe mode, and ran SuperAntiSpyware - which came up clean.
Ran MalwareBytes - it found a couple items.
Ran ComboFix (no longer in safe mode) and it finished, but the computer was frozen on the log screen for this program.
It froze on boot a few times, on the screen that says unsuccessful last boot - boot regular, safe, etc.
Now I can't reboot at all. It seems to power up - lights are on, fans are going, but no display ever appears on the monitor.
I pulled the CMOS battery out - popped it back in - no difference.
Any suggestions?
Thanks,
Amber

chaslang · May 14, 2009

Welcome to Major Geeks!

Sounds more like possible hardware issues at this point. I will move this to the Software Forum for now since we cannot do much for you in the Malware Forum to remove any malware if the PC is unbootable. In addition, the original BSOD problems are more than likely not malware.

Drizzles · May 15, 2009

What are the Blue Screens?

Geminiione · May 17, 2009

Which antivirus are you running? Are you sure it is compatible Vista? This sounds like software conflct. Have you installed any new programs before this started?

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Computer won't boot

amberH Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

Drizzles First Sergeant

Geminiione Private First Class