Connection Problem - Finished Cleaning Procedure (Logs included)

Discussion in 'Malware Help (A Specialist Will Reply)' started by jelove, Jan 26, 2010.

  1. jelove

    jelove Private E-2

    Hi,
    My friend just recently gave me an old laptop that was being attacked by BankerFox.A and Win32/Nuqel.E and many more other viruses and such. I've run through the malware removal cleaning procedures and it seems like the laptop is fine now. At least the pop-ups and stuff from the viruses stopped showing up.
    However, I still cannot get on to the internet through either Firefox or Internet Explorer. There is a connection to the wireless connection I'm currently using on my laptop, but no luck using the internet.
    Is there a way to fix this? I've attached the logs that I got from her laptop.
    Thank you.
     

    Attached Files:

  2. jelove

    jelove Private E-2

    Here is the MGTools zip file.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am only seeing two things:
    c:\documents and settings\MeL\Local Settings\Application Data\kinoma
    c:\documents and settings\Sachi\Local Settings\Application Data\fernpe

    Delete them and then open SAS and go to preferences / repairs / repair broken internet connection.

    Are you still having issues? If so, I suggest that you check your device manager for errors.
     
  4. jelove

    jelove Private E-2

    Thanks for replying. I deleted the two items. I figured out what was wrong with the connection after searching around last night. It was the IP properties and I just set it to obtain it automatically. Before that, there was an address typed in that I guess she was using.
    So the problem is all fixed now. Thanks so much again for the help.
     
  5. jelove

    jelove Private E-2

    Sorry for double posting, but I can't figure out if I can edit my other post.
    I was wondering if I had to delete the kinoma and ferpe folders for the other names as well. I found a kinoma folder in Sachi's application data folder too. Am I supposed to delete it too?
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    c:\documents and settings\MeL\Local Settings\Application Data\kinoma may be a legit file, but I am not sure of the other one. Kinoma appears to be a web browser for media. If you are not sure what they are, there is no harm in removing them from that folder.
     

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