Constant Pop Ups,keep getting trojans

Discussion in 'Malware Help (A Specialist Will Reply)' started by dixiegirl11202, Jul 22, 2008.

  1. dixiegirl11202

    dixiegirl11202 Private E-2

    Hello, I have been having constant pop ups for about a week now. I have a Dell Inspiron 531s, and running Vista Home Premium Edition. It would start with pc-on-internet.com and would go to spyware-secure.com, then that page would say my system is infected.This happens every time I go to a new page. Now it goes to freecreditreport360.com,buytimeshare2day.com,clixmerchant.com,and the newest one,fastquotefinder.com.

    I am running AVG Anti-Virus & Anti-Spyware for my anti-virus. I also have and have used Ad-Aware,Spybot S&D,CCleaner,SUPERAntiSpyware,and TrojanKiller1.3 in the past week trying to clean up my system.

    I had The Weather Channel Desktop on my sytem, but the last time it tried to update, the update had a trojan.AVG detected that and Spybot detected one also. I have since uninstalled the weather channel desktop. I am still having these problems.


    The last time I ran Spybot S&D while it was scanning the scan stopped for about 5 minutes on a file with the name virtumonde.dll. I googled that and found out it is hard to remove from your system. I downloaded and ran both VundoFix and VirtumundoBeGone. Both said virtumonde is not on my system, yet I am still getting these pop-ups and trojans.


    AVG is scanning now and it has found: Trojan horse Downloader.Generic.7.TRF FileName: Upgrade Promo[1]. It says it is not healable. This is the third one in 4 days AVG has found.
    Please HELP me I am tired of trying to fix this!!!
    Thank You in advance for your help.
     
    dixiegirl11202, Jul 22, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     
    TimW, Jul 22, 2008
    #2

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