Corupt Print Spooler

I have a client who has a corrupt print spooler. All of the sudden for her all in one HP photosmart 6310 the printer is missing and when you try to add it says operation cannot be complete printer spooling is not running. I go to services says automatic and when i try to start it says print spooler cannot start. Is there a way to reinstall the spooler? also i know microsoft has fix it utility not sure if that would work. Any suggestions

 

sorry the printer was HP Photosmart 2610 All-in-One Printer any ideas what to do to get the printer spooler back working. I tried restarting the service it wont let me or reinstall the driver?

 

how long ago did the problem start? Is system restore turned on and a restore point available? That might be your quickest out.

If SR isn't an option, look at the event log around the time the problem first occurred and see if there are any clues there.

Finally, there may be corruption of spooler filesm you can try an sfc /scannow to replace any damaged system files.

Andy the geek
-just a regular geek-
Geek Housecalls website: http://www.geekhousecalls.com
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Probably need xp CD to run that command?

 

yes, you would need the cd (or a cd of the same flavor) since that's where sfc pulls the replacment files from.

 

I will try those things tommorrow anything else i should look for

 

halo this tool didnt work

 

Thanks for all the tips I replaced the spools.exe file in the c windows system32 folder. It was totaly gone. Afterwards I was able to restart the service and reinstall the printer