Could someone look at this log, Please?

Discussion in 'Malware Help (A Specialist Will Reply)' started by KSP, Jan 11, 2006.

  1. KSP

    KSP Private E-2

    This computer was loaded with malware and I got a lot off but could someone take a look and see what if anything I need to complete the purging of the s***ware? I have run everything as indicated in "read and run" post , plus a couple of the extra things like ewido which found some stuff. The HJT log is after everything was done and the other were after their respective scans. Please see attached logs and thanks for any help.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to MGs.

    Please read the instructions in the link given in step 7 of the READ ME again. We need you to not use msconfig to control startups. You have it controlling them:

    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

    We must see all potential startups to properly resolve all problems. Please select Normal Startup and then reboot and attach a new HJT log.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Also look in Add/Remove programs for MyTotalSearchBar and uninstall if found. Tell me if you find it or anything labeled MyWay.


    Do the below IP address look familar? Are they part of your Home network?
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7A73AB8B-057A-4194-AD5C-26309DBF8D84}: NameServer = 10.0.0.254,10.0.0.4

    You should also empty your Norton Quarantine folder.
     
    Last edited: Jan 11, 2006
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Look in Add/Remove programs for Network Monitor and uninstall if found.

    If the above works, the below Network Monitor service will already be gone and this steps to stop, disable and delete it will not be needed.

    Just in case the above does not work:
    Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'. On the page that opens, scroll down to Network Monitor ... then right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

    Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

    Network Monitor

    Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

    Make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
    R3 - URLSearchHook: (no name) - {8A3C7CB3-C77C-9835-BAAA-87BB5992FDF7} - lpt.dll (file missing)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [defect08] newbreed.exe
    O4 - HKLM\..\Run: [keybdll] defect08.exe
    O4 - HKLM\..\Run: [dmmak.exe] C:\WINDOWS\system32\dmmak.exe
    O4 - HKCU\..\Run: [new32] bnui.exe
    O4 - HKCU\..\Run: [WinInitDll] Shaitan1678.exe
    O4 - HKCU\..\Run: [xxtoolbar] Dest068.exe
    O4 - Global Startup: MyTotalSearch Email Plugin.lnk = C:\Program Files\MyTotalSearch\bar\1.bin\MTSOEMON.EXE
    O9 - Extra button: Enjoy It - {47055D63-DFCD-11d3-8406-00500445A7D1} - C:\WINDOWS\system32\windialup\3078[1]\windialup.exe (file missing)
    O9 - Extra 'Tools' menuitem: Enjoy It - {47055D63-DFCD-11d3-8406-00500445A7D1} - C:\WINDOWS\system32\windialup\3078[1]\windialup.exe (file missing)
    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete
    :
    C:\Program Files\Network Monitor <--- the whole folder
    C:\Program Files\MyTotalSearch <--- the whole folder
    C:\WINDOWS\STWSI <--- the whole folder
    C:\WINDOWS\SYSTEM32\FLEOK <--- the whole folder
    C:\WINDOWS\system32\windialup <--- the whole folder
    C:\WINDOWS\pcconfig.dat
    C:\WINDOWS\preInstTPS108.exe
    C:\WINDOWS\SYSTEM32\lpt.dll
    C:\WINDOWS\SYSTEM32\cards.ico
    C:\WINDOWS\SYSTEM32\f3PSSavr.scr
    C:\WINDOWS\SYSTEM32\SHAgentNew.dll
    C:\WINDOWS\system32\n3tpa1i.dll
    C:\WINDOWS\system32\td01.dll
    C:\WINDOWS\system32\Xcite2.exe
    C:\WINDOWS\system32\newbreed.exe
    C:\WINDOWS\system32\defect08.exe
    C:\WINDOWS\system32\dmmak.exe
    C:\WINDOWS\system32\bnui.exe
    C:\WINDOWS\system32\Shaitan1678.exe
    C:\WINDOWS\system32\Dest068.exe

    Additional step to delete f3initialsetup1.0.0.6.inf:
    - Click Start, Run, and enter cmd in the box and click OK. This opens a commend prompt windows.
    - Enter the following command lines each followed by the enter key
    cd C:\WINDOWS\Downloaded Program Files\
    attrib -r -h -s f3initialsetup1.0.0.6.inf
    del f3initialsetup1.0.0.6.inf
    exit


    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
    Now run Ccleaner (installed while running the READ ME FIRST).


    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  5. KSP

    KSP Private E-2

    Here is a new log file for HJT.
    The ip address 10.0.0.254 and 10.0.0.4 are showing my workplace server address as I am at work.

    I could not remove the MyTotalSearchBar b/c it shows that it could not find it but it shows up in the remove apps box.

    Norton products were uninstalled on this computer b/c problems arose with it and i will try to reinstall it later.
     

    Attached Files:

  6. KSP

    KSP Private E-2

    Ok, got all that done. Should tell you that many of the things to delete were not found. Things such as a couple of folders not there and several files not found. I had to take the long way to delete the Network Monitor. Now when I go into add/remove apps,,,,,several thing show up as before but I can't remove them as they may be just entries that were not deleted fromth elist but here they are: MyTotalSearch(Smiley Central)--could not find it, MyWaySpeedbar(Outlook and Outlook Express)--could not find, Network Monitor--would not delete, and Norton AntiVirus--when I try to delete ti it just flickers and back to the screen,,nothing happens. So hopefully we are getting closer to a clean machine. Thanks for your help.

    I'm trying to attach the log file but I keep getting an error ont he page when clicking on manage attachments.
     
  7. KSP

    KSP Private E-2

    Here is the log
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Not sure what you mean.
    Exactly what shows up where?
    What is in Add/Remove programs?

    None of the items are showing anymore in your HJT log. It's clean now.

    Are you saying the below folders do no exist:
    C:\Program Files\Network Monitor
    C:\Program Files\MyTotalSearch

    If so, that's good.
     
  9. KSP

    KSP Private E-2

    Thanks again for your help. I mean that theyshow up as entries in the add/remove programs dialog box but I cannot uninstall them from there. I'm guessing they are empty entries that were orphaned. So everything loks good now? Then I should do the system restore thing?
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First let's see if we can fix the items in Add/Remove programs. Run Ccleaner and select Tools in the left column. In the window locate the item(s) trying to be uninstalled and select them and then click either Run Uninstaller or Delete Entry and let me know if that removed them.
     
  11. KSP

    KSP Private E-2

    They are gone now, thanks. One thing yet that may or may not be related. I have KillPopup on my computer and it will not let me uninstall it. It waill say"Can't open uninstall log" and then I can't procede to get rid of it an di t starts verytime my computer does. I there a way to get rid of this?
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First you could try re-installing it. Then afterwards uninstall and see if that works.

    Other wise we will need to use steps like we use for removing malware to get rid of it.
     
  13. KSP

    KSP Private E-2

    Ok, I don't have the original install program for kill popup so I go and google it. When I get to a site and click on a download link I get redirected to another page. This happens on several places where I try to dl the file. Do I have so me kind of virus that redirects my links?
     
  14. KSP

    KSP Private E-2

    Ya know after doing some of these tweaks and changes, it might be my imagination but i think it runs slower. Seems to start IE slower and aquire web page slower but like I said could be my imagination.
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Have you tried using CCleaner like is message # 10 to uninstall or delete it? Kill the C:\Program Files\Kill Popup\KillPopup.exe process first.

    Let me know if that works.
     
    Last edited: Jan 12, 2006
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What new tweaks and changes do you mean? I'm not sure what your reference point is.

    If you did not have things like MS Antispyware on your PC before, yes you would notice it have an effect on your PC (especially if not running modern very fast PC with loads of RAM). No protection comes for free. They will out of necessity have an impact on overall PC speed. Antivirus, antispyware, and firewall programs all need to use system resources and need to keep an eye on what you are doing. That service does not come without a price. But this is a necessary price to pay unless you would like to always have malware problems.
     
  17. KSP

    KSP Private E-2

    I deleted the kill popup in ccleaner, so now that does not load and seems to be gone. I understand about the antivirus and antispyware taking up resources and that probably is the reason for the difference in speed. Thanks for all you help, I really appreciate the people who take the time to help others out. Is there anything else I need to do?
     
  18. KSP

    KSP Private E-2

    Here is the latest log from HJT. Is there anything in the startup that is not needed? Thanks again for your help.
     

    Attached Files:

  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Well that is a question that is not easy to answer because only you are the judge of what you really need to use. I personally don't use any toolbars and would tell you they are not needed but you may like them. See my point!

    The below does not need to load at startup though:
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    Your log is clean. If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     
  20. KSP

    KSP Private E-2

    I will get rid of that entry and follow the rest of the instructions. Once again thank you for your help. It really is appreciated. I am cleaning this for a friend so hopefully I can educate them so this does not happen again. Keep up the good work!
     
  21. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your welcome! Make sure you friend reads the How to protect thread. Especially steps 9 & 10.
     

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