Couldn't Connect To Bookmarks After Running Spyhunter5

Discussion in 'Malware Help (A Specialist Will Reply)' started by Denise_M, Jun 19, 2022.

  1. Denise_M

    Denise_M MajorGeek

    Often, when I'm shopping and do a Google search, when I click on something that I want to buy, say at JC Penney, I get redirected to http://d.agkn.com, not all the time though. I have MBAM installed, ran a scan, and nothing showed up. I then downloaded and ran AdwCleaner and it removed 3 PUPs but was still getting redirected to dagkn.com k. I then downloaded and ran SpyHunter5 and it found the files in the attached picture. I deleted the files and rebooted but when I got back on line, none of my bookmarks would open. When I typed Google.com in the address bar, my browser wouldn't go there either. I wound up doing a System Restore to a few days ago and my browser works again but I have the malware again.

    This problem only happens when I use Firefox, my default browser. It doesn't happen when I'm using MS Edge.

    I want to get rid of the malware but I don't know what program to use that won't cause other problems with Firefox. What's program would be recommended?
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please follow the Read and Run First instructions at the top of this forum.
     

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