Coupon Mountain redirects

Discussion in 'Malware Help (A Specialist Will Reply)' started by stfuhello, Oct 27, 2009.

  1. stfuhello

    stfuhello Private E-2

    Hi guys iam having problems with being redirected to other pages such as coupon mountain etc

    The google search button has just disappeared, and when opening firefox (home page set to google) the main google search box comes up , but then there is a pause before the rest of the page appears ie news mail etc I have followed the removal instructions here http://forums.majorgeeks.com/showthread.php?t=139313 but still no luck........ Thanks in advance
     

    Attached Files:

  2. stfuhello

    stfuhello Private E-2

    Additional logs. Didnt have any problems or errors running the programs in the guide either
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    I'm not really seeing issues in your logs other than the cracks you are downloading and possibly installing using torrents. You need to read this:Warning about Porn, Keygens, Cracks, and other Illegal Software

    You need to delete all the cracks, kegens....etc since as you can see from the SUPERAntiSpyware log, they are infected.

    In addition, Coupon Mountain is not know to be a malware site so you may just have installed some software or addon that is responsible for this yourself.

    However all that being said, sometimes programs can hide drivers in

    • Click Start > Run > and enter devmgmt.msc and click OK to open the Device Manager.
    • No click on View >Show Hidden Devices
    • You should now see a Non-Plug and Play Drivers item in the list. Click the + sign to expand the list.
    • This is going to be tedious but it is the only way for us to know what is there. You need to write down all of the exact names of drivers you see there and post them back here. This may be the only way to locate any bad drivers there.
    Now continue with the below too.

    First run MSconfig and put your PC into normal startup mode as requested in step 4 of the READ & RUN ME.



    Download HostsXpert and then follow the below steps.
    • Unzip HostsXpert.zip
    • It will create a folder named HostsXpert in whatever folder you extract it to.
    • Run HostsXpert.exe by double clicking on it.
    • Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    • Click Restore Microsoft's Hosts File and then click OK.
    • Click the X to exit the program
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    After clicking Fix, exit HJT.


    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it has expired or need to be updated to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. stfuhello

    stfuhello Private E-2

    Thanks for the quick reply!!! Iam on it now
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Just attach the new logs when you finish.
     

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